Vauxhall VT

[Marko1]

Hi, I’ve recently gone through the Vt process with Vauxhall finance. I’ve followed the templates accordingly and signed nothing.
After a few emails and telecons they accepted and the VT is complete

Theyre now pursuing me for alleged damages that fall outside fair ware and tear to the sum of £844. I challenged these using the templates and disputed that a 7 year old vehicle with 113k on the clock should not be assessed using BVRLA guidance to which I received a reply that they will partially uphold my complaint and I now owe £644 and the decision is final.

Today I received a threatening letter saying that I am liable for the above and the debt will be sold to a debt collection agency if I don’t respond with my payment plan within 14 days.

However they informed me that the vehicle was sold at auction for £3700, at my point of termination my liability was for £3780 which would’ve been outstanding should I seen out the 60 month contact.

So at this point iam not sure where to go with this?

[R0b]

Was it a PCP agreement, that the 3780 is the guaranteed future value?

[Marko1]

No it was hp, I was 45 month into a 60 month term. So at my point of termination I would’ve owed £3780 had I seen out the contract.

[R0b]

So that's your defence for not paying. The car was sold for X which was more than the remaining balance on the HP agreement which if interest was included, then part of that remaining balance would have accounted for interest also.

In short, they have made a profit on the vehicle so no loss suffered. Nevertheless, the onus is on them to prove the actual damage was caused whilst in your possession, which they won't be able to unless they had photos at the time it was handed over.

Not much you can do if they sell the alleged debt to a third party, that's within their right but it doesn't change your arguments and you repeat the same to the debt purchaser.

Alternatively, you pay up and move on.

[Marko1]

I’ll send them another mail pinpointing this and offer them the £80 which would bring their losses to zero. ( although I don’t need to as 50% is my liability ) and consider the case closed