• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Assumed excess mileage after voluntary termination

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Assumed excess mileage after voluntary termination

    Hi, After voluntary terminating my vehicle four months prior to the halfway point of the financial agreement, i returned the vehicle after paying the remaining four payments in one lump sum. The vehicle was collected as excellent condition and no charges in regard to the paintwork/condition etc. The vehicle was returned BELOW my contractural mileage. However, this is where it gets interesting, as i received this from the finance company below.
    Can i say, im reading into this that they are trying to charge me for 846 miles which has not been driven, only assuming i would drive this.
    Stupidly, if i had kept the car on my driveway for the four months, this issue would not be an issue. I know its only £63, but there is a principle here.
    Any advice how to proceed would be appreciated. (BTW, my new vehicle is a new PCP with the SAME finance company!)

    From the finance company...
    The vehicle condition report which recorded any damage on the vehicle and also the mileage at the time of the collection has now been reviewed and an invoice has been raised for mileage outside the contractual allowance.
    Your maximum total mileage was set out on the front of your agreement, together with the pence per mile charge payable for each mile in excess of this. As you terminated your contract before the end date, the excess mileage allowance was reduced on a pro-rata basis.
    Please note that the excess mileage charge is a pre-termination liability and is therefore payable under Section 99 (2) of the Consumer Credit Act which states that any pre-termination liability is not affected by termination under the voluntary termination provisions.
    Excess Mileage Charges...
    Agreement No.
    Agreement Start Date 10/01/2018
    Original Contract Term 48
    Original Contract Mileage 40000
    Annual Mileage 10000
    Vehicle Return Date 14/10/2020
    Contract Months Completed 34
    Contracted Mileage for Completed Term 28333
    Recorded Mileage 81487
    Relief Mileage 0
    Adjustment Mileage 0
    Initial Mileage 52308
    Speedo changes 0
    Excess Mileage 846
    Rate A = rate for the first99999 Excess Miles
    Rate B = rate for the nex®9999 Excess Miles
    Rate C = rate for the nex99999 Excess Miles
    Rate D = Rate for Excess Over and Above Rate C
    Vehicle Finance Excess Mileage pence per mile Rate A 7.49
    Maintenance Excess Mileage pence per mile Rate A 0.00
    Vehicle Finance Excess Mileage pence per mile Rate B 0.00
    Maintenance Excess Mileage pence per mile Rate B 0.00
    Vehicle Finance Excess Mileage pence per mile Rate C 0.00
    Maintenance Excess Mileage pence per mile Rate C 0.00
    Vehicle Finance Excess Mileage pence per mile Rate D 0.00
    Maintenance Excess Mileage pence per mile Rate D 0.00
    Vehicle Finance Excess Mileage Charge Rate A £ 63.37
    Tags: None

  • #2
    After sending the template stating my case of the mileage issue above, I've now received this reply from the finance company...

    Thank you for your email and apologies for the delay in getting back to you.
    I have reviewed the excess mileage invoice has been raised correctly in lines with your terms and conditions. We regret that we are unable to remove or reduce the charges as excess mileage is a contractual charge.
    The voluntary termination quote which you agreed to clearly states the pence per mile and what you will be charged if you exceed your mileage.
    If you have any further queries, please contact a member of the Vehicle Logistics Team on 0370 5050 125. We are open Monday to Friday 9am-5pm.
    Yours sincerely
    ALPHERA Financial Services

    Should i be concerned, or is there a further template i can reply to strengthen my case?
    Many thanks

    Comment

    View our Terms and Conditions

    LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

    If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


    If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
    Working...
    X