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Hi everyone
I thought I would share a response with you all that I had from FCA Automotive (Fleet Operations) re excess milage. I recently VT my car with them and I have been battling different costs with them.
I sent them a response using the templates here and I wondered if after reading their response I should ignore it? The total amount of excess milage owed is £135.00 in total.
In relation to the excess mileage please note the Common Law of Misrepresentation allows a business to recover costs associated with unexpected depreciation in the event that the customer has exceeded the mileage allowance at any point in the contract and terminates early. As such we are within our rights to recover the loss associated with this based on the fact that they potentially misrepresented their intended use of the vehicle. This confirms that we are eligible to charge this for VT customers. Exceeding the agreed mileage allowance can be seen to be the customer contravening the agreement to take care of the goods as agreed. Therefore we are able to charge consumers if they have not adhered to their mileage allowance and have breached the terms of the finance company as well as law of misrepresentation.
I would be interested in hearing your thoughts and if anyone else has had this type of response when dealing with FCA
Thank you
I thought I would share a response with you all that I had from FCA Automotive (Fleet Operations) re excess milage. I recently VT my car with them and I have been battling different costs with them.
I sent them a response using the templates here and I wondered if after reading their response I should ignore it? The total amount of excess milage owed is £135.00 in total.
In relation to the excess mileage please note the Common Law of Misrepresentation allows a business to recover costs associated with unexpected depreciation in the event that the customer has exceeded the mileage allowance at any point in the contract and terminates early. As such we are within our rights to recover the loss associated with this based on the fact that they potentially misrepresented their intended use of the vehicle. This confirms that we are eligible to charge this for VT customers. Exceeding the agreed mileage allowance can be seen to be the customer contravening the agreement to take care of the goods as agreed. Therefore we are able to charge consumers if they have not adhered to their mileage allowance and have breached the terms of the finance company as well as law of misrepresentation.
I would be interested in hearing your thoughts and if anyone else has had this type of response when dealing with FCA
Thank you
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