A positive result nonetheless and helpful for others who can refer to that case as an example to assist them in future cases. Make sure you respond to the Ombudsman by 2 November and accept their decision if that is what you want to do, because if you don't then it is not legally binding on BPF.
**Sorted**Finance company threatening to damage credit file
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If you have a question about the voluntary termination process, please read this guide first, as it should have all the answers you need. Please do not hijack another person's thread as I will not respond to you
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