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Voluntary Termination - Please Post the Outcome of your case.

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  • #16
    Originally posted by Bass Player View Post
    I started receiving demands for over £1000.00 worth of excess mileage charge in January after VT'ing in December.

    I ignored all the letters and then when the debt recovery company sent me a preliminary warning letter I emailed back to VW copying the recovery company in stating the legal precedents that had gone before and siting a breach in GDP law in passing my information to a 3rd party without my consent. I haven't received anything since and a recent check on my credit history shows that actually closed the account in December prior to trying to charge me for the extra mileage.

    Case closed and a big thank you for the information provided on this website.
    What quotes did you send ?

    Comment


    • #17
      Hi all, some good news!¬*

      Having spent a good 18 months arguing to and fro with BMW FS I can confirm the mileage charges have finally been dropped and the adverse entries to my credit file have been removed.

      This essentially came down to me accusing them of coercing and falsifying my finance documents. As R0b has mentioned multiple times, the people that read and respond to these letter are most likely low-level customer support workers with no real awareness of 1. The law, and 2. How to counter concise arguments, thus going on the offensive and dropping themselves in it.

      I won't go into the details but I am more than happy to supply you with my correspondence should you wish to see it.

      Keep plugging guys - you will get there eventually!

      Comment


      • #18
        Still waiting to hear my claim against BMW FS through the financial ombudsman. This has been ongoing for very nearly a year!. Hoping to hear something this year! I will post up the outcome.¬*

        Comment


        • #19
          Excellent news, VWFS have agreed a settlement, no charges to be applied! Case won, case closed. Result...!

          Comment


          • #20
            Iíve had a letter today from FOS. followed advice given and theyíve ruled in my favour. Fees dropped. Case closed.¬*

            Comment


            • #21
              Great news for both of you. TDC55 do you have a copy of the ruling you can send me via private message? It would be helpful and useful for others to use when they complain.

              ¬*
              Check out some useful guides below

              A guide to voluntary termination
              Seting aside a CCJ
              Completing an N180 Form (Courtesy of Jaguarsuk)

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              LEGAL DISCLAIMER
              Please be aware that this is a public forum and is therefore accessible to anyone. The content I post on this forum is not intended to be legal advice nor does it establish any client-lawyer type relationship between you and me. Some of the content I post may include example wording, letters, or other similar responses but they are intended purely for informational and educational purposes. Using some or all of the content I post may fail to meet your needs that is specific to your situation. Therefore any use of my content is at your own risk and I cannot be held responsible in any way. It is always recommended that you seek independent legal advice and you can do this through the Law Society's Find a Solicitor database, by contacting your local Citizen's Advice Bureau or legal advice centres such as LawWorks. You may also be able to seek legal advice from your local university who may run a free (but limited) legal advice clinic to members of the public.

              Comment


              • #22
                Originally posted by jonevns1990 View Post
                Hi all, some good news!¬*

                Having spent a good 18 months arguing to and fro with BMW FS I can confirm the mileage charges have finally been dropped and the adverse entries to my credit file have been removed.

                This essentially came down to me accusing them of coercing and falsifying my finance documents. As R0b has mentioned multiple times, the people that read and respond to these letter are most likely low-level customer support workers with no real awareness of 1. The law, and 2. How to counter concise arguments, thus going on the offensive and dropping themselves in it.

                I won't go into the details but I am more than happy to supply you with my correspondence should you wish to see it.

                Keep plugging guys - you will get there eventually!
                Hi jonevns1990.¬* I would like to see your correspondence if possible?¬* BMW are still affecting my credit score over 3 years later.¬* Not sure how to PM on here though.

                Comment

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                SHORTCUTS

                Voluntary Termination: Letter Templates
                A guide to voluntary termination: Your rights

                If you are having problems related to your car finance and would like some help and support dealing with it, please read the guide and make a new thread in the forum with as much information as you can.

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