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Hi
FCA have wrote back willing to waive £209 for a large dent in rear door. If BVRLA rules apply this would amount to unfair wear and tear but theyve said theyll waive this.
However the valet we were told by BCA to not go overboard as they valet it anyway and even Fiat said the seats in that car mark easily but are easy to clean.
They want to charge the excess mileage as well and £13.50 for sticking on a number plate and removal of decals fitted by Fiat on purchase for £45.00
On top of all this there are minor dings which do amount to fair wear and tear, but all come to £705
My issues is that had they replaced the parcel shelf and wheel trim i wouldnt have had an issue with those items but they sold the car in auction and the only thing they did was clean the seat and remove decals. I stuck diamante gems on the headlight and they didnt mention that and the car still has them on the car.
Whats my next move now?
FCA have wrote back willing to waive £209 for a large dent in rear door. If BVRLA rules apply this would amount to unfair wear and tear but theyve said theyll waive this.
However the valet we were told by BCA to not go overboard as they valet it anyway and even Fiat said the seats in that car mark easily but are easy to clean.
They want to charge the excess mileage as well and £13.50 for sticking on a number plate and removal of decals fitted by Fiat on purchase for £45.00
On top of all this there are minor dings which do amount to fair wear and tear, but all come to £705
My issues is that had they replaced the parcel shelf and wheel trim i wouldnt have had an issue with those items but they sold the car in auction and the only thing they did was clean the seat and remove decals. I stuck diamante gems on the headlight and they didnt mention that and the car still has them on the car.
Whats my next move now?
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