Tweet
Hi,
I've appealed to POPLA on behalf of my M-in-L, who entered an incorrect number plate when visiting NHS facilities housed at DW Fitness Wigan last October - where the car park is managed by PE. She double typed a couple of digits, and although it was clear the ticket plate related to her car, and it was accepted by PE that she paid, they are challenging my evidence via Popla based on the fact that it was clearly shown on signage that it's the user's responsibility to ensure the correct VRN is input and displayed. They originally offered a £20 charge as settlement, but my m-in-l was suitably affronted that she should have to pay this given she paid for parking and did not accept.
So currently, my Popla appeal is based on the usual templates, and PE have responded with various quotes from Beavis, and a Letter of Authority from the Landowner stating demonstrating they have the authority to charge and pursue etc. I did ask for copies of the contract, but they have simply provided Popla with the Letter of Authority signed by the Landowner.
I think based on this, POPLA are likely to reject my appeal, and there is a good chance it will go to small claims court. Despite being intensely stressed by the experience, I have reassured m-jn-l that I will pay any small claims court costs if she doesn't want to pay up - she doesn't feel minded to pay a penny to Parking Eye.
Any early advice on whether this is worthwhile would be mush appreciated? I have noted the PE vs Heggie case form come years back, which ruled in the defendant's favour as they had paid for a ticket but made an error inputting the details, but wonder if it's still relevant. Bizarrely, my m-in-l even got her local MP to write to PE on her behalf. The MP has never had a reply, but PE have included the letter in theur evidence submission to POPLA.
I've appealed to POPLA on behalf of my M-in-L, who entered an incorrect number plate when visiting NHS facilities housed at DW Fitness Wigan last October - where the car park is managed by PE. She double typed a couple of digits, and although it was clear the ticket plate related to her car, and it was accepted by PE that she paid, they are challenging my evidence via Popla based on the fact that it was clearly shown on signage that it's the user's responsibility to ensure the correct VRN is input and displayed. They originally offered a £20 charge as settlement, but my m-in-l was suitably affronted that she should have to pay this given she paid for parking and did not accept.
So currently, my Popla appeal is based on the usual templates, and PE have responded with various quotes from Beavis, and a Letter of Authority from the Landowner stating demonstrating they have the authority to charge and pursue etc. I did ask for copies of the contract, but they have simply provided Popla with the Letter of Authority signed by the Landowner.
I think based on this, POPLA are likely to reject my appeal, and there is a good chance it will go to small claims court. Despite being intensely stressed by the experience, I have reassured m-jn-l that I will pay any small claims court costs if she doesn't want to pay up - she doesn't feel minded to pay a penny to Parking Eye.
Any early advice on whether this is worthwhile would be mush appreciated? I have noted the PE vs Heggie case form come years back, which ruled in the defendant's favour as they had paid for a ticket but made an error inputting the details, but wonder if it's still relevant. Bizarrely, my m-in-l even got her local MP to write to PE on her behalf. The MP has never had a reply, but PE have included the letter in theur evidence submission to POPLA.
Comment