Parking eye...help needed

[BigP1110]

Hi, just looking for some advice, i received a letter from parking eye claiming I had over stayed my allotted time. To which i appealed sending pictures of the two tickets i bought (which more than covered the period in question) they then sent me a letter saying it failed as i didn't supply proof of purchase in the store, i then sent them an online bank statement proving my purchases in store and at the stores petrol station.
I have now received a letter saying "you have provided evidence of purchase, however be advised this did not meet the discretionary criteria set by the land owner in this case"
I have therefore been sent a popla appeal code. Just need some advice on where to go from here as i have provided proof of payment and proof of purchase in store??

[Kati]

Re: Parking eye...help needed

Hi, just looking for some advice, i received a letter from parking eye claiming I had over stayed my allotted time. To which i appealed sending pictures of the two tickets i bought (which more than covered the period in question) they then sent me a letter saying it failed as i didn't supply proof of purchase in the store, i then sent them an online bank statement proving my purchases in store and at the stores petrol station.
I have now received a letter saying "you have provided evidence of purchase, however be advised this did not meet the discretionary criteria set by the land owner in this case"
I have therefore been sent a popla appeal code. Just need some advice on where to go from here as i have provided proof of payment and proof of purchase in store??

Hi BigP, welcome to LB!
I'm sure you'll get lots of advice from the Beagles soon

I've moved your post to a seperate thread, where you'll get help tailored to your own situation.

K xx

[mystery1]

Re: Parking eye...help needed

I have no idea what's going on here.

It was a pay and display carpark and you bought 2 different tickets which covered the duration ?

Do you have pictures of the signs and copies of notices and appeals ?

M1