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Hello
I come from some other forums that have not been helpful and I hope someone here can provide proper specific guidance.
Here are some background details:
- A NTD was found on the windscreen.
- A few hours late payment was processed few hours later on the same day, but the NTD was already issued few hours earlier.
- An appeal to the company stating that I am regular customer and the payment did not go through but did later *WITHOUT MENTIONING ANY NAME*, was rejected.
- Timeline: the PCN on windscreen was on 10/7, the appeal to the company was rejected and a POPLA code was given on 25/07. They have not sent anything to the keepers address yet. They need to send NTK by 03/09 (I believe) but I need to appeal to POPLA by 23/08 (I believe).
I have taken the following photos from the parking site: https://unsee.cc/fd89589c/
I have seen the photos they have taken from the car. They do not show the area at all nor a parking sign together with the car and the timestamps are within only few minutes and not the duration of the alleged stay.
Can you tell me please:
1) which points I can appeal?
2) what text should I include for each point?
Thanks!
I come from some other forums that have not been helpful and I hope someone here can provide proper specific guidance.
Here are some background details:
- A NTD was found on the windscreen.
- A few hours late payment was processed few hours later on the same day, but the NTD was already issued few hours earlier.
- An appeal to the company stating that I am regular customer and the payment did not go through but did later *WITHOUT MENTIONING ANY NAME*, was rejected.
- Timeline: the PCN on windscreen was on 10/7, the appeal to the company was rejected and a POPLA code was given on 25/07. They have not sent anything to the keepers address yet. They need to send NTK by 03/09 (I believe) but I need to appeal to POPLA by 23/08 (I believe).
I have taken the following photos from the parking site: https://unsee.cc/fd89589c/
I have seen the photos they have taken from the car. They do not show the area at all nor a parking sign together with the car and the timestamps are within only few minutes and not the duration of the alleged stay.
Can you tell me please:
1) which points I can appeal?
2) what text should I include for each point?
Thanks!
