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Good Afternoon Everyone,
I wanted to ask for your help as I would like to appeal to POPLA since I sent Smart Parking an appeal and they replied by letter stating that they would uphold the parking charge.
This was my appeal to Smart Parking and will also help you understand what happened:
Good Morning,
I would like to appeal from my PCN since on that day I did went to the IBIS in Oxford Street on the 17.06.2016 as your cameras shown, but I did went there to help my Mother and Father in Law to check-in into the Ibis Hotel as they don't speak English, as you will be able to check on my supporting documents in attach with the check-in details and the time of payment for the Hotel itself recorded as 15h04. If you are able to check the pictures/video of the time you will see that just after that time we went back to my car to unload their suitcases. At reception we asked if there would be any issue for me to have my car parked in the car park for a few minutes as we where doing the check-in to which they confirmed I wouldn't. My Father in Law paid £15 to have his rent-a-car parked in the Hotel car Park as you will also be able to confirm by the payment slip. For this reasons I kindly ask you to waive my Parking charge as I did really went to the IBIS and was mislead in regards to the possibility of a paking fine being aplied for the 15 min parked in the Hotel car park.
Kind Regards,
XXXXXXXX
To this appeal I attached as backup the payment slips and invoices from the Hotel confirming the times and place.
I got their letter today stating that they would still uphold the parking charge as I don't have grounds to appeal and if I wanted to appeal to use POPLA to do so but running the risk of going beyond the date they gave me to pay a reduced parking charge of £60 instead of £100.
Do you think I have any chance of winning this using POPLA?
Thank you so much for your Help!!
I wanted to ask for your help as I would like to appeal to POPLA since I sent Smart Parking an appeal and they replied by letter stating that they would uphold the parking charge.
This was my appeal to Smart Parking and will also help you understand what happened:
Good Morning,
I would like to appeal from my PCN since on that day I did went to the IBIS in Oxford Street on the 17.06.2016 as your cameras shown, but I did went there to help my Mother and Father in Law to check-in into the Ibis Hotel as they don't speak English, as you will be able to check on my supporting documents in attach with the check-in details and the time of payment for the Hotel itself recorded as 15h04. If you are able to check the pictures/video of the time you will see that just after that time we went back to my car to unload their suitcases. At reception we asked if there would be any issue for me to have my car parked in the car park for a few minutes as we where doing the check-in to which they confirmed I wouldn't. My Father in Law paid £15 to have his rent-a-car parked in the Hotel car Park as you will also be able to confirm by the payment slip. For this reasons I kindly ask you to waive my Parking charge as I did really went to the IBIS and was mislead in regards to the possibility of a paking fine being aplied for the 15 min parked in the Hotel car park.
Kind Regards,
XXXXXXXX
To this appeal I attached as backup the payment slips and invoices from the Hotel confirming the times and place.
I got their letter today stating that they would still uphold the parking charge as I don't have grounds to appeal and if I wanted to appeal to use POPLA to do so but running the risk of going beyond the date they gave me to pay a reduced parking charge of £60 instead of £100.
Do you think I have any chance of winning this using POPLA?
Thank you so much for your Help!!
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