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Hi everyone,
I have a couple of things I wouldn't mind some advice on if that's ok. Firstly i received a parking fine from MET for overstaying at my local leisure centre. The policy there is 2.5 hours unless you enter the details on the MET Parking machine located within the centre. On the day in question I knew that I would likely be there over 2.5 hours and I am 99% sure I entered my car registration in the parking machine. There was a day that week when the parking machine was really sticky and slow and I had to enter my details twice before it seemed to accept them . I suspect that it was the same day and they didn't log, but of course I have no proof and didn't really think much of it at the time (or complain as I thought it had gone through). In the end I only overstayed the 2.5 hours by 20 minutes - it was late at night and there was plenty of other parking spaces - I definitely didn't restrict another person parking by staying past my 2.5 hours.
I appealed this parking ticket on this basis ( that it was a machine error) and MET have refused this and are upholding the fine, they say the leisure centre cannot confirm my side of events. They have sent me a POPLA code. I know there are drafts of POPLA letters but is there anything specific that I should be mentioning? As I always use the machine when I am there for a long time, I cannot claim I didn't see signage etc. I was aware of it hence always using this machine just in case.
The second thing is - when I did the appeal I received the standard "we will be in contact within 10 days" notification online . MET did write to me I received this 11 working days past the appeal submission - it was just their standard holding letter at this stage. However, as well as my letter they enclosed a letter for someone else regarding their parking permit (also a holding letter), this letter contained the name, address, car registration and parking ticket information of the other person - can I use this in anyway? This is obviously a massive breach of confidentiality on their part.
I have written to the other person to let him know i received this information and said I may possibly be complaining to MET/or use this as part of my appeal.
Any advice gratefully received - I just want to make sure I do this appeal properly- I can't afford the £60/£100 fine.
Thank you
R
I have a couple of things I wouldn't mind some advice on if that's ok. Firstly i received a parking fine from MET for overstaying at my local leisure centre. The policy there is 2.5 hours unless you enter the details on the MET Parking machine located within the centre. On the day in question I knew that I would likely be there over 2.5 hours and I am 99% sure I entered my car registration in the parking machine. There was a day that week when the parking machine was really sticky and slow and I had to enter my details twice before it seemed to accept them . I suspect that it was the same day and they didn't log, but of course I have no proof and didn't really think much of it at the time (or complain as I thought it had gone through). In the end I only overstayed the 2.5 hours by 20 minutes - it was late at night and there was plenty of other parking spaces - I definitely didn't restrict another person parking by staying past my 2.5 hours.
I appealed this parking ticket on this basis ( that it was a machine error) and MET have refused this and are upholding the fine, they say the leisure centre cannot confirm my side of events. They have sent me a POPLA code. I know there are drafts of POPLA letters but is there anything specific that I should be mentioning? As I always use the machine when I am there for a long time, I cannot claim I didn't see signage etc. I was aware of it hence always using this machine just in case.
The second thing is - when I did the appeal I received the standard "we will be in contact within 10 days" notification online . MET did write to me I received this 11 working days past the appeal submission - it was just their standard holding letter at this stage. However, as well as my letter they enclosed a letter for someone else regarding their parking permit (also a holding letter), this letter contained the name, address, car registration and parking ticket information of the other person - can I use this in anyway? This is obviously a massive breach of confidentiality on their part.
I have written to the other person to let him know i received this information and said I may possibly be complaining to MET/or use this as part of my appeal.
Any advice gratefully received - I just want to make sure I do this appeal properly- I can't afford the £60/£100 fine.
Thank you
R
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