Hi, I received a Parking Charge Notice a month ago and appealed and I've just received their response today and they've rejected it. Please help, do I pay or should I appeal to Popla?
In my appeal to Smart Parking I stated that I bought a 1 hour ticket and returned to my car at the end of that hour but because I had my 3 children with me it took time to load the bags, take my youngest child out of his buggy and strap him in his car seat when he tried to resist it, then strap my other child in his seat, fold the buggy and load it in car then settle myself in car too.
They say I overstayed by 19 mins but actually it's only 16 mins from the ticket expiry to exiting the car park. I did not see any signs that said I had to leave the car park by the time the ticket expired, and who actually reads the small print (and I mean small) on a sign when it's so long winded and full of waffle and jargon!
I paid £1 for an hour parking so I don't know how they can charge a fine for £60/£100 as their 'loss' caused by me overstaying for 16 mins.
From what I've read on this forum I wish I'd seen this website sooner before appealing and more or less admitting I was the driver
Please can you advise me, will I be successful if I lodge an appeal with Popla?
Thank you
In my appeal to Smart Parking I stated that I bought a 1 hour ticket and returned to my car at the end of that hour but because I had my 3 children with me it took time to load the bags, take my youngest child out of his buggy and strap him in his car seat when he tried to resist it, then strap my other child in his seat, fold the buggy and load it in car then settle myself in car too.
They say I overstayed by 19 mins but actually it's only 16 mins from the ticket expiry to exiting the car park. I did not see any signs that said I had to leave the car park by the time the ticket expired, and who actually reads the small print (and I mean small) on a sign when it's so long winded and full of waffle and jargon!
I paid £1 for an hour parking so I don't know how they can charge a fine for £60/£100 as their 'loss' caused by me overstaying for 16 mins.
From what I've read on this forum I wish I'd seen this website sooner before appealing and more or less admitting I was the driver
Please can you advise me, will I be successful if I lodge an appeal with Popla?
Thank you



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