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Title: “Smart Parking / DCB Legal County Court Claim

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  • Title: “Smart Parking / DCB Legal County Court Claim

    Hi all,

    I’ve now received a County Court claim from Smart Parking / DCB Legal regarding a parking charge from February 2023 at Gateway Shopping Centre.

    The allegation is “Insufficient Paid Time”.

    The vehicle was parked while I quickly returned an item to one of the retail units. The car park was largely empty at the time and the stay was only around 20 minutes in total.

    I genuinely believed there would be a short grace period to enter, read signs, and briefly use the shops. I now understand the tariff was around 40p for an hour and, in hindsight, I should probably have paid it.

    The original charge was around £80 but the claim is now over £300 including fees and costs.

    I ignored the previous debt letters and no longer have most of them.


    Since posting, I have now:
    • completed the Acknowledgment of Service online via MCOL and selected “defend all of this claim”,
    • and submitted a Subject Access Request to Smart Parking requesting copies of all notices, photographs, ANPR records and correspondence relating to the PCN/claim.

    I understand that a 20 minute stay is likely beyond any normal grace/consideration period, so I appreciate that point may not assist me much.

    At this stage I am trying to understand:
    1. Whether this is realistically defendable,
    2. Whether there are any issues regarding signage, compliance or inflated additional costs,
    3. Whether Smart Parking / DCB Legal commonly proceed all the way to hearings,
    4. Or whether this is the sort of claim where settlement is usually more sensible.

    Any guidance appreciated x


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