Claim form - uk car park management

[Lauren26]

Hi there, so out of my depth with this one to be honest...I have residents parking at my block of flats in which I'm allocated two parking spaces (Flat 14) . As well as this we have visitors bays. On the 30/08/2019 I parked in one of the visitors bays displaying my parking permit (Flat 14) , which I thought would be acceptable as it showed I was a resident of the flats. While my Dad had the visitor permit displayed in his car whilst in my space -14. I then received a PCN claiming I was in breach of the terms signage. I did originally appeal this, however they rejected it and I have ignored all correspondence from them since, thinking it would go away! (I'd also like to add that my Dad was not issued with a fine for parking in Bay 14 with a visitors permit) I have now received the county court claim and have the opportunity to defend myself. Can anyone help with what the best way to approach this is? I was considering contacting my management company to see if they could help but not sure if it's gone passed that!

[des8]

First thing is acknowledge the claim but do not enter a defence at this point
Next examine your lease regarding parking allocation and see what that says

Post up copy of your PCN redacted
Did you identify the driver of the vehicle?
Post up photo of the signage