Letter Before Claim - SCS Law/Britannia Parking

[conroy]

Hi all

Hope I'm positing this in the right place with everything needed and that you'll be kind enough to offer some advice...

My partner has received this letter from SCS Law on behalf of Britannia Parking, as a Letter Before Claim. Could someone advise on the best course of action please? I'll try to get a better photo of the waitrose car park signage, the low res version is from street view!

Many thanks in advance

[ostell]

Re: Letter Before Claim - SCS Law/Britannia Parking

So where are the original Notice to Keeper letters ? Surely after the first one your partner must have realised there was something wrong?

So what took longer than 2 hours in Waitrose?

Looks like you were a regular customer of Waitrose, Have you tried going in to Waitrose, with multiple proofs of purchase such as bank statements, and talking to the manager. Not the usual help desk but an actual manager.

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Thanks for the reply [MENTION=39331]ostell[/MENTION]

The car park may not have been used while shopping in waitrose on each occasion. And to be honest I think the original letters would have (naively) ignored based on some previous understanding that these notices were unenforceable which of course is now not the case.

For the occasions where there were purchases made in the store, I'd struggle to put my hand on any proof of purchase due to changing bank accounts unfortunately.

Is there likely to be any other grounds to appeal this?

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Here's the parking notice

[Kati]

Re: Letter Before Claim - SCS Law/Britannia Parking

[MENTION=5553]charitynjw[/MENTION] ??

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Hi again

Can anyone help on this one please?

[charitynjw]

Re: Letter Before Claim - SCS Law/Britannia Parking

Hi

We really do need to see the site signage, particularly the Britannia ones.

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Here's the parking notice

Thanks @charitynjw - I've added whats there above, I'm fairly sure this is all that's present in the car park. I can get a better quality one later if needed?

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Hi [MENTION=5553]charitynjw[/MENTION]

I've been to the car park to check and other that a sign at the entrance saying maximum 2 hours, this is the only notice in the entire car park and you'd need to go into the store a certain way just to see it.

I've attached a better quality version too.

Thanks in advance for any help you can give

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Sorry! Duplicate post

[charitynjw]

Re: Letter Before Claim - SCS Law/Britannia Parking

Note how they do not mention the Protection of Freedoms Act at all in their letter?
Or transfer of liability to the registered keeper?

I reckon they are on dodgy ground with this one.

Were there windscreen tickets issued for each parking event?

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

My partner can recall a a couple of times where there was a notice on the window (which were naively ignored), a maximum of 3 or 4 and certainly not 13 as are detailed in the letter

[charitynjw]

Re: Letter Before Claim - SCS Law/Britannia Parking

....I think the original letters would have (naively) ignored.....

Binned?

[conroy]

Re: Letter Before Claim - SCS Law/Britannia Parking

Unfortunately yes, and would have been on the first few occasions so quite some time ago

[charitynjw]

Re: Letter Before Claim - SCS Law/Britannia Parking

If it were me I'd be demanding to see the evidence. (Photos, etc.)