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Hi guys
I am a fairly new driver and have only been driving for half a year. As such I am pretty cautious about doing wrong things on the road.
Last week we (mum and sister) went to Birmingham to enjoy a day out and in the evening we decided to do some food shopping at a store called A1 supermarket in Small Heath before heading back home.
Today I received a parking charge notice from Civil Enforcement ltd. As you drive past the supermarket, there is a massive billboard saying A1 Supermarket and then it says free parking for customers. I saw this sign and that's the reason why we decided to shop at the market. Inside the car park there was another massive sign that said free car parking for customers and then on the other side of the car park, I could make out another sign that said something like parking for 1 hour - no return or something along those lines. However I didn't focus on that sign as the other signs were saying free parking for customers.
My mum and sisters then went into the market and shopped and I stayed in the car. We didn't think about the one hour limit and my mum and sisters then come out an hour or so later, at which point we decided to have a bit to eat in the car before heading back home with a long drive.
Also there was no payment machines at all to even pay a ticket or anything.
This then brings me onto the parking ticket itself. The ticket says to pay £100 or £60 if paid within 14 days. However there is no name of the company, no address to challenge. And in the terms and conditions it says if your challenge is rejected, then you have to pay the full charge and won't be eligible for the reduced rate.
This is the car park
https://www.google.co.uk/maps/@52.47...3w!2e0!6m1!1e1
Please can I have some advice.
I would be greatly appreciative.
I am a fairly new driver and have only been driving for half a year. As such I am pretty cautious about doing wrong things on the road.
Last week we (mum and sister) went to Birmingham to enjoy a day out and in the evening we decided to do some food shopping at a store called A1 supermarket in Small Heath before heading back home.
Today I received a parking charge notice from Civil Enforcement ltd. As you drive past the supermarket, there is a massive billboard saying A1 Supermarket and then it says free parking for customers. I saw this sign and that's the reason why we decided to shop at the market. Inside the car park there was another massive sign that said free car parking for customers and then on the other side of the car park, I could make out another sign that said something like parking for 1 hour - no return or something along those lines. However I didn't focus on that sign as the other signs were saying free parking for customers.
My mum and sisters then went into the market and shopped and I stayed in the car. We didn't think about the one hour limit and my mum and sisters then come out an hour or so later, at which point we decided to have a bit to eat in the car before heading back home with a long drive.
Also there was no payment machines at all to even pay a ticket or anything.
This then brings me onto the parking ticket itself. The ticket says to pay £100 or £60 if paid within 14 days. However there is no name of the company, no address to challenge. And in the terms and conditions it says if your challenge is rejected, then you have to pay the full charge and won't be eligible for the reduced rate.
This is the car park
https://www.google.co.uk/maps/@52.47...3w!2e0!6m1!1e1
Please can I have some advice.
I would be greatly appreciative.
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