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Hi
I have received a PCNK notice today (photos below). I need to appeal this for the reasons set out below and would really appreciate some input on whether this is the right thing to do and the best way to go about it. I have read a lot on forums today and must admit am a little confused.
1.) I was not the driver. ( I am the registered keeper )
2.) The notice has been issued after 14 days
3.) The driver uses the car park frequently (large pile of previous receipts) and on this occasion had used the contactless payment method to pay the 50p charge. She presented her bank card and the machine "beeped", then retuned to the welcome screen but did not produce a receipt. (A similar thing has happened before when apparently the machine had run out of paper and not realising this she tried twice more resulting in the charge being taken 3 times.) So when the machine this time failed to produce a receipt she thought it had again run out of paper and as such didn't try again numerous times assuming that although she didn't get a receipt the payment had been successful. As this was before 8;30am no attendant was on site for her to query it with. We have checked her bank and confirmed no payment was taken on the date in question.
At this point we have not contacted NCP and I have no intention of telling them who was driving,.
Any advice would be greatly appreciated.
Many thanks.
I have received a PCNK notice today (photos below). I need to appeal this for the reasons set out below and would really appreciate some input on whether this is the right thing to do and the best way to go about it. I have read a lot on forums today and must admit am a little confused.
1.) I was not the driver. ( I am the registered keeper )
2.) The notice has been issued after 14 days
3.) The driver uses the car park frequently (large pile of previous receipts) and on this occasion had used the contactless payment method to pay the 50p charge. She presented her bank card and the machine "beeped", then retuned to the welcome screen but did not produce a receipt. (A similar thing has happened before when apparently the machine had run out of paper and not realising this she tried twice more resulting in the charge being taken 3 times.) So when the machine this time failed to produce a receipt she thought it had again run out of paper and as such didn't try again numerous times assuming that although she didn't get a receipt the payment had been successful. As this was before 8;30am no attendant was on site for her to query it with. We have checked her bank and confirmed no payment was taken on the date in question.
At this point we have not contacted NCP and I have no intention of telling them who was driving,.
Any advice would be greatly appreciated.
Many thanks.
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