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Hi everyone,
I received a few PCN notices from Excel Parking in January for parking I hadn't (apparently) paid for in December 2015, whilst I parked in Stirling. They even sent one for a day where my car wasn't even parked there!.
I wrote appeal letters stating they were incorrect that I hadn't paid however, I did offer a small compensation & enclosed a cheque for the dates they stated. My letters were unsuccessful & I appealed again but never received any word.
I then received (in the same envelope) on 23/7/16 a letter from Excel Parking saying they have now passed to their Legal Team (DW Legal) & also enclosed in that same envelope was a letter from DW Legal (both letters were dated 19/7/16) saying if I don't pay within 16 days of the date of their letter or provide reasons for non payment they will seek their client's instruction to commence legal proceedings.
What should I do please as I definately paid? I have looked at the pictures again that were taken by the camera in the parking on these dates but all of them just show my number plate, apart from one which shows a little bit of my windscreen, but not all of it.
Thanks for your help
I received a few PCN notices from Excel Parking in January for parking I hadn't (apparently) paid for in December 2015, whilst I parked in Stirling. They even sent one for a day where my car wasn't even parked there!.
I wrote appeal letters stating they were incorrect that I hadn't paid however, I did offer a small compensation & enclosed a cheque for the dates they stated. My letters were unsuccessful & I appealed again but never received any word.
I then received (in the same envelope) on 23/7/16 a letter from Excel Parking saying they have now passed to their Legal Team (DW Legal) & also enclosed in that same envelope was a letter from DW Legal (both letters were dated 19/7/16) saying if I don't pay within 16 days of the date of their letter or provide reasons for non payment they will seek their client's instruction to commence legal proceedings.
What should I do please as I definately paid? I have looked at the pictures again that were taken by the camera in the parking on these dates but all of them just show my number plate, apart from one which shows a little bit of my windscreen, but not all of it.
Thanks for your help
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