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I appealed to MET parking services after I was issued with a parking charge of £100 for parking in mcdonalds just off M11 . I had been parked for the length of time i had been in mcdonalds as a customer. The charge stated that the notices in the carpark clearly indicated the max time allowed was 90 minutes. I had been photographed as leaving the car park 110 minutes after their photograph showed I had entered.
I used a template from this forum to submit my request for appeal. It has been rejected on the following grounds listed as:
▪ The terms and conditions of use of the carpark were sufficiently displayed.
▪ It remained the driver's responsibility to ensure they check signage in place where they are parking their vehicle.
▪ Mcdonald's car parks are on private landand the signage in place is within the guidelines of BPA of which they are a member.
In this letter, MET also sent POPLA form, a copy of their signage and a site map with circles on, which they state show where their signage are.
In my request for appeal, I had requested a copy of the contract between METand their client.. (McDonald's?) . MET refused to send me this as,
"they do not believe that it is necessary to provide this at this stage. Should this matter proceed to courtwe will provide all necessary, redacted as apropriate, to support our clai as creditor".
I would be very grateful for your advice as to how best to move forward. I have no evidence to support my claim, eg receipt from mcdonalds etc, howver, there is nowhere else to go in that area and the only possible reason to use that carpark is to go to mcdonalds.
My friend and I were only in the carpark for a few minutes over the 90 minutes MET state they allowed.
Any thanks
Abi.
I used a template from this forum to submit my request for appeal. It has been rejected on the following grounds listed as:
▪ The terms and conditions of use of the carpark were sufficiently displayed.
▪ It remained the driver's responsibility to ensure they check signage in place where they are parking their vehicle.
▪ Mcdonald's car parks are on private landand the signage in place is within the guidelines of BPA of which they are a member.
In this letter, MET also sent POPLA form, a copy of their signage and a site map with circles on, which they state show where their signage are.
In my request for appeal, I had requested a copy of the contract between METand their client.. (McDonald's?) . MET refused to send me this as,
"they do not believe that it is necessary to provide this at this stage. Should this matter proceed to courtwe will provide all necessary, redacted as apropriate, to support our clai as creditor".
I would be very grateful for your advice as to how best to move forward. I have no evidence to support my claim, eg receipt from mcdonalds etc, howver, there is nowhere else to go in that area and the only possible reason to use that carpark is to go to mcdonalds.
My friend and I were only in the carpark for a few minutes over the 90 minutes MET state they allowed.
Any thanks
Abi.
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