I'm having a bit of a mare - wrote the car off last week then yesterday got this notice through! lol (crying inside!!).
So, essentially here's the facts (trying to keep long story short):
We were off to IoW for the Festival, just the Friday evening. Parked at Red Funnel 'end of pier' car park (around 5:30pm) & bought ferry ticket. Asked about when it was coming back and was told 1:15 but car ferry running 'through the night'. Told can't buy car parking ticket from them so they gave me some change - ferry was leaving in 5 mins so I rushed to pay for ticket. Machine charges £9 for 12 hours and £12 for 24 hours, went to pay for 24hrs but machine only takes coins so thought we'd probably be back in time anyway (by 5:30 am) so would pay for 12hrs as I didn't have time to get more change.
On the way back there was lots of confusion about when the last ferry actually was. But after 'checking' 'someone official' at the festival confirmed the last car ferry was 2:30. When we got to the terminal we were advised that wasn't true - the last one had been 1:30 but their had been an extra foot ferry running at 2:15 (if we had known this we could have caught it and all would be fine!).
So we had to kip on the floor - at 5 we woke and I asked the staff in the terminal what the car park was and they gave me a tel no. and car park ref number - I tried calling but the car park number was not valid (it turns out it wasn't even the right company!). So I gave up and ended up 'running the risk' and when we got back to the car I saw no ticket so assumed I was lucky.
The notice arrived yesterday confirming I was there for 13hrs 20mins (IIRC) and need to pay £60 withing 2 weeks or it'll be £100...I have yet to do anything about it.
So, where do I stand!? I'm gutted because I did try to pay but wasn't able to. I'm angry the machine doesn't take notes (how many people carry 9 or 12 £1 coins!? I'm also angry Red Funnel were so inpet and gave me poor information (and didn't even know the car park details!!). I paid for 12 hrs so obviously feel I shouldn't have even bothered paying the £9 to begin with!!
Thanks in advance for any help
So, essentially here's the facts (trying to keep long story short):
We were off to IoW for the Festival, just the Friday evening. Parked at Red Funnel 'end of pier' car park (around 5:30pm) & bought ferry ticket. Asked about when it was coming back and was told 1:15 but car ferry running 'through the night'. Told can't buy car parking ticket from them so they gave me some change - ferry was leaving in 5 mins so I rushed to pay for ticket. Machine charges £9 for 12 hours and £12 for 24 hours, went to pay for 24hrs but machine only takes coins so thought we'd probably be back in time anyway (by 5:30 am) so would pay for 12hrs as I didn't have time to get more change.
On the way back there was lots of confusion about when the last ferry actually was. But after 'checking' 'someone official' at the festival confirmed the last car ferry was 2:30. When we got to the terminal we were advised that wasn't true - the last one had been 1:30 but their had been an extra foot ferry running at 2:15 (if we had known this we could have caught it and all would be fine!).
So we had to kip on the floor - at 5 we woke and I asked the staff in the terminal what the car park was and they gave me a tel no. and car park ref number - I tried calling but the car park number was not valid (it turns out it wasn't even the right company!). So I gave up and ended up 'running the risk' and when we got back to the car I saw no ticket so assumed I was lucky.
The notice arrived yesterday confirming I was there for 13hrs 20mins (IIRC) and need to pay £60 withing 2 weeks or it'll be £100...I have yet to do anything about it.
So, where do I stand!? I'm gutted because I did try to pay but wasn't able to. I'm angry the machine doesn't take notes (how many people carry 9 or 12 £1 coins!? I'm also angry Red Funnel were so inpet and gave me poor information (and didn't even know the car park details!!). I paid for 12 hrs so obviously feel I shouldn't have even bothered paying the £9 to begin with!!
Thanks in advance for any help
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