MET Parking charge

[leopard222]

Hi, I have just received a MET parking charge “notice to keeper”. I plan on appealing it as I overstayed the window by 12 minutes (90min max and stayed for 102) however, we were a big group of people who kept ordering more and more. Is there anyway I can appeal this and possibly win? Also the date of issue was the 3rd however I’ve only received this on the 7th and it says I have 14days from the 3rd to pay the lesser amount (£60) before it goes up to £100. Thanks in advance!

[des8]

Could you please post up the "notice to keeper" (NTK) (first remove identifying details but leave in all times and dates)
and if possible a picture of the parking signs?

[leopard222]

This is the NTK. Not able to get a photo of the parking signs as I’m no longer in the area

[des8]

You say you were with a group who kept ordering more and more.
Presumably you were at a restaurant or similar, so your first port of call should be the venue.
Try and speak to the manager or owner, and ask them to instruct MET to cancel the charge, otherwise your group will spend their cash elsewhere in future.
Assuming they are the ones who employ MET to "manage" the park, they will have the authority to have the charge cancelled.
Point out to the venue that you were only 2 minutes beyond the 10 minute grace period which must be allowed

If you can tell us the location, we may be able to obtain a photo of the signage.

[leopard222]

Thank you I will call them and see if there’s anything they can do. It’s McDonald’s Staines, Two Rivers Retail Park TW18 4WA. The photo I found is from 9 years ago, not sure if it is still valid? If I do have to go down the appeal route is there anything I can say about the fact I received the note on the 7th yet was sent on 3rd - with the 14day payment period.

[des8]

The notice to Keeper was sent within the time limit, so no mileage there.

The signs are a different matter, but although I have seen more recent pictures of the site, and can see they have changed they are too small to read.
If you can get up to date photos which are completely legible, it is very likely there will be a defence.

There is very little point in appealing the charge, but (see below)
Car Parking Management Firms make their money from the extortionate charges they impose for breaking the terms & Conditions and so are not motivated to be reasonable.

Appeal, but when doing do not identify the driver, You appeal as the Registered Keeper and state the driver did this, that or the other.
When you appeal as registered keeper, ask them for a copy of the signage at the site, (so you can point it out to the driver!)

When you get a response post up on this thread