Parking Charge Notice - Bristol Parkway railway station

[HeeBee]

As the registered keeper, I've received a PCN from Apcoa for use of a private car park without valid payment/permit - there are two photos of my vehicle, with date/time stamps. The offence by the driver was supposedly 22 Jan 2020, the date of notice on the letter is 10th Feb 2020 and the letter arrived on the 18th Feb 2020 - though there is no postmark on the envelope. I've heard that on the day the ticket machines in a large part of the carpark didn't work (there are three sections) so it wasn't actually possible to obtain a ticket. Other users experienced this but of course no evidence is available. How should I respond?

[ostell]

Look at the reply in the Welcome forum