We have been going through exactly the same with MET. No way of reaching anyone and now have a final reminder letter from their 'legal team' to pay 100. We have appealed to them via their website and have an appeal reference number. But they haven't accepted or rejected our appeal or provided a POPLA code either. They are now chasing us for final payment but I cannot reach anyone to get a POPLA code. Should I send a posted letter back?
MET Parking Services PCN
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