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BW Legal reply to my CSA complaint.

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  • BW Legal reply to my CSA complaint.

    Relates to a pcn from May 2011. Alleged overstay on a excell run car park. Opted to ignore as i heard that it wasn't a very well run company.

    Fast fwd to now. Had the usual letters from bw legal, repiled with good Gan responses. The last letter i even found copies of the tickets prooving payment had been made for the extra hour. A copy of this and a long complaint was sent to the CSA who passed it onto them to investigate.

    They have since replied by missing out my responses to make it look like it was my fault, and say that they are still relying on bevis v parking eye and elliot v loake. And that I still owe the excell and that they are not upholding my claim as they believe they have not acted discourtiously.

    I have knocked up a response. But id like to run it through the experts first to see if its reasonable. I really feel like saying stop messing about and book a court date as i really can't see them winning when i have proof of payment?? However they seem not acknowledge this in the letter and refer to the independant appeals service i should have used that did not exist in 2011.

    Please excuse spelling mistakes as im on my phone.


    I am in receipt of your response to my complaint.

    My position is still unchanged from previous responses dated 26th July, 25th August, 26th August and the 5th September. All responses made within 16 days via 1st class post, proof of postage can be supplied.

    I have enclosed copies of proof of payment for the alleged overstay. Payment made in 2 transactions therefore 2 tickets for 1 period of stay. This was enclosed in my last letter and my complaint to the CSA.

    In the case of Elliott v Loake i assume your client is holding forensic details. It would be deemed unfair should this matter go futher that you are with holding evidence. Can copies of this be forwarded to analyse.

    I regard this matter closed, no response in the next 14 days I will assume that you agree and close your files.


    Any advice would be appreciated, as the are really taking the P now.
    Tags: None

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