Help with New Car Order cancellation charge

[deckercymru]

Hi need some advice. Ordered a new car online for a three year lease only so far have completed an order form, and no money has been paid, after 7 days I have decided that due to a change of curcumstances to cancle the order, have contacted the company and they have requested I pay £250 plus VAT.
Just need to know if this is aceptable and legal.

Thanks

[mystery1]

Re: Help with New Car Order cancellation charge

Was it customised at all ?

M1

[deckercymru]

Re: Help with New Car Order cancellation charge

No standard model

[mystery1]

Re: Help with New Car Order cancellation charge

http://www.adviceguide.org.uk/scotla...otects_you.htm

They seem to not know what they are doing or are chancing gits.

If you are still in the 14 days make sure you cancel in writing. http://www.adviceguide.org.uk/scotla...ract_goods.htm

http://www.adviceguide.org.uk/scotla...m_a_trader.htm

M1

[deckercymru]

Re: Help with New Car Order cancellation charge

This is what they sent in reply to my request to cancle.
Please find attached, for your reference, a copy of the Order Form signed by yourself. The completion and signing of the Order Form forms a contract binding on the parties to it. In any situation where one party to a contract does not proceed to compete its obligations under that contract, the other party is entitled to damages reflecting its reasonable losses. In this case, those losses are those costs for which we are liable as a result of acting upon the Order.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, section 28 specifically dis-applies the right of cancellation from amongst other categories of activity vehicle rental services. The Order was not for a vehicle sale but was rather for a vehicle rental. Accordingly, there is no right to cancel.

[des8]

Re: Help with New Car Order cancellation charge

Vehicle leasing is not vehicle renting.
They are stretching it
Leasing

• A car lease is a long-term contract. A lease usually lasts about three years. The lessee can keep the car for the period of the lease and must return it in good condition, allowing for normal wear and tear. The lessee must pay finance charges related to the transaction and make monthly payments to the financing company.The lessee has to arrange insurance
  
  

Renting

• Renting a car is a short term arrangement that lasts from a day to several months. Car rental prices are set by the rental company and depend on the date and time of the rental, the place where the car will be picked up, the type of car, the age of the driver, and the date the car is to be returned. The rental company arranges the insurance.
  
  

[Mineral1]

Re: Help with New Car Order cancellation charge

This is what they sent in reply to my request to cancle.
Please find attached, for your reference, a copy of the Order Form signed by yourself. The completion and signing of the Order Form forms a contract binding on the parties to it. In any situation where one party to a contract does not proceed to compete its obligations under that contract, the other party is entitled to damages reflecting its reasonable losses. In this case, those losses are those costs for which we are liable as a result of acting upon the Order.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, section 28 specifically dis-applies the right of cancellation from amongst other categories of activity vehicle rental services. The Order was not for a vehicle sale but was rather for a vehicle rental. Accordingly, there is no right to cancel.

No... The rental of a vehicle requires that as the car rental company has to set aside a vehicle for pickup and if you rent it 2 days before and try and cancel following day then the rental company would suffer loss...See des8's post.....
Car Lease is a long term contract used especially by the self employed as the lease payments can be completely offset against tax,They will have suffered no loss but if you want challenge them to explain their loss....