Car insurance no renewal quote

[Dizzydays]

Hi all, I'm getting mixed info online. Anyone out there who is in UK and good at car insurance queries would be appreciated. My question is: many yrs ago (20ish) car insurer sent letter regarding my renewal, they said could not offer renewal quote as they were not competitive enough. So now when I get quotes online where it asks have you ever had insurance cancelled, refused or declined. What do I put? Was is classed as declined? Thank you all just so confused at the moment.

[echat11]

No, it doesn't refer to renewal quotes, it refers to outright 'NO' we can't provide insurance cover.