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Good morning,
I hope you can help.
The driver was driving and parked the vehicle and the keeper of the vehicle received a PCN from Smart parking. The first notification of an offence was through Debt Recovery Plus where a letter was sent to the registered keeper. The date of contravention was 7/8/2023 and the notice from debt recovery was on the 6/10/23. At this point there had been no correspondence from Smart Parking. The keeper of the vehicle contacted Debt Recovery Plus over the phone to inform them this was the first they had heard of the offence and the driver has proof of payment of a parking ticket so the fine will not be paid. The keeper was told to ignore the letter. Please see a copy of the letter attached.
The keeper of the vehicle then received a PCN of £100 (£60 if paid in 14 days) from Smart parking with an issue date of 13/10/23. The arrival time was 15.55 and departure time was 16.37. The driver has evidence of a 40p payment for 30 minutes parking. The driver has evidence that the ticket was purchased at 15.58 on their bank card. The driver had a 7 month baby which required feeding before the driver could leave. Unfortunately this unexpectedly delayed the drivers exit from the car park.
Please could you let me know how is best to appeal this ticket and whether there is a good chance of success?
Many thanks
I hope you can help.
The driver was driving and parked the vehicle and the keeper of the vehicle received a PCN from Smart parking. The first notification of an offence was through Debt Recovery Plus where a letter was sent to the registered keeper. The date of contravention was 7/8/2023 and the notice from debt recovery was on the 6/10/23. At this point there had been no correspondence from Smart Parking. The keeper of the vehicle contacted Debt Recovery Plus over the phone to inform them this was the first they had heard of the offence and the driver has proof of payment of a parking ticket so the fine will not be paid. The keeper was told to ignore the letter. Please see a copy of the letter attached.
The keeper of the vehicle then received a PCN of £100 (£60 if paid in 14 days) from Smart parking with an issue date of 13/10/23. The arrival time was 15.55 and departure time was 16.37. The driver has evidence of a 40p payment for 30 minutes parking. The driver has evidence that the ticket was purchased at 15.58 on their bank card. The driver had a 7 month baby which required feeding before the driver could leave. Unfortunately this unexpectedly delayed the drivers exit from the car park.
Please could you let me know how is best to appeal this ticket and whether there is a good chance of success?
Many thanks
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