Hi
I'm hoping someone can give me a bit of advice. Here is my story so far..
I showed an interest in a car that was advertised by a car business seller on Ebay.
I contacted them through Ebay and was told to come and view the car at HM cars (initials only as not sure if I can name).
I viewed the car at HM cars, I left cash deposit of £200. The car had a fresh mot with no advisory and full service history.
Back home I contacted the seller through Ebay to pay the rest of the payment through PayPal, at this point the seller told me that it was cash or bank transfer only.
I decided to do a bank transfer at this point the seller told me that if I pay by bank transfer I woukd be charged an extra 2% to cover their business fees, if I pulled out of the deal at this point I would lose my deposit.
I paid this and have confirmation HM Cars received it.
On the way home the car began juddering and a buzzing noise appeared from the engine bay, I got home and lifted the bonnet
as thd engine sounded very noisy and the box was vibrating terribly.
I contacted the seller immediately to which he said the car was fine and it was supposed to sound like that.
I wasn't happy with this and took it to my local mechanic for inspection, he told me the timing belt was stretched and needed immediate replacement as well as a gearbox oil leak. His advice was not to drive the car and contact the seller. The mechanic wrote a report confirming this.
I contacted the seller through Ebay again he said there was nothing wrong with the car, I then explained the mechanic report and that I would like his help to resolve the problem if he didn't want to help I would be left with no choice but to reject the car. He replied saying the car is fine.
I then rang Hm cars several times from various phones ( I recorded the conversations) and asked to speak with the boss, I was told he was in hospital, no one knew when he would be back and that there was no one there who could help me.
I contacted trading standards and explained the situation, I was told to send a letter of rejection, I did this but my post was returned stating the addressee unknown. I double checked thd address I had for HM on the Ebay sellers account only to find the person who sold me the car had an alternative registered business address named DC cars. I then sent both HM and DC letters of rejection, HM letter was again returned however someone with the sane surname as the Ebay seller signed for thd letter sent to DC cars (literally next street to HM).
Since them I've been completely ignored and after alot of research I've spoke with many people who are experiencing the same issues with HM and DM.
I also know they are still selling cars on Ebay thd photos are outside HM and people are being told to pay HM however person selling is DC cars. Every person I have spoke to have also had their letters returned and calls ignored.
My local mechanic came over again to look at the car I purchased to advise me on repair prices, he advised me to take it to my local Peugeot dealer for a safety check as he couldn't pinpoint why the car was buzzing.
I did this, basically at the end of the inspection the technician told me the car should have been scrapped, the car was full of dangerous faults that should have bern picked up on during the cars mot, there is also queries relating to the service history given the extent of the faults. The technician gave me a video and s report.
I along with others suspect false mots, we don't know why we have paid Hm cars when the address is unknown.
I'm not quite sure what we should do next, any advice would be great. Thank you
I'm hoping someone can give me a bit of advice. Here is my story so far..
I showed an interest in a car that was advertised by a car business seller on Ebay.
I contacted them through Ebay and was told to come and view the car at HM cars (initials only as not sure if I can name).
I viewed the car at HM cars, I left cash deposit of £200. The car had a fresh mot with no advisory and full service history.
Back home I contacted the seller through Ebay to pay the rest of the payment through PayPal, at this point the seller told me that it was cash or bank transfer only.
I decided to do a bank transfer at this point the seller told me that if I pay by bank transfer I woukd be charged an extra 2% to cover their business fees, if I pulled out of the deal at this point I would lose my deposit.
I paid this and have confirmation HM Cars received it.
On the way home the car began juddering and a buzzing noise appeared from the engine bay, I got home and lifted the bonnet
as thd engine sounded very noisy and the box was vibrating terribly.
I contacted the seller immediately to which he said the car was fine and it was supposed to sound like that.
I wasn't happy with this and took it to my local mechanic for inspection, he told me the timing belt was stretched and needed immediate replacement as well as a gearbox oil leak. His advice was not to drive the car and contact the seller. The mechanic wrote a report confirming this.
I contacted the seller through Ebay again he said there was nothing wrong with the car, I then explained the mechanic report and that I would like his help to resolve the problem if he didn't want to help I would be left with no choice but to reject the car. He replied saying the car is fine.
I then rang Hm cars several times from various phones ( I recorded the conversations) and asked to speak with the boss, I was told he was in hospital, no one knew when he would be back and that there was no one there who could help me.
I contacted trading standards and explained the situation, I was told to send a letter of rejection, I did this but my post was returned stating the addressee unknown. I double checked thd address I had for HM on the Ebay sellers account only to find the person who sold me the car had an alternative registered business address named DC cars. I then sent both HM and DC letters of rejection, HM letter was again returned however someone with the sane surname as the Ebay seller signed for thd letter sent to DC cars (literally next street to HM).
Since them I've been completely ignored and after alot of research I've spoke with many people who are experiencing the same issues with HM and DM.
I also know they are still selling cars on Ebay thd photos are outside HM and people are being told to pay HM however person selling is DC cars. Every person I have spoke to have also had their letters returned and calls ignored.
My local mechanic came over again to look at the car I purchased to advise me on repair prices, he advised me to take it to my local Peugeot dealer for a safety check as he couldn't pinpoint why the car was buzzing.
I did this, basically at the end of the inspection the technician told me the car should have been scrapped, the car was full of dangerous faults that should have bern picked up on during the cars mot, there is also queries relating to the service history given the extent of the faults. The technician gave me a video and s report.
I along with others suspect false mots, we don't know why we have paid Hm cars when the address is unknown.
I'm not quite sure what we should do next, any advice would be great. Thank you
Comment