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Received a CHARGE NOTICE from Highview Parking for £85 as the registered keeper. Initially, got surprised to see the notice and couldn't trace the reason for the Charge Notice. But, upon calling one of the store(s) i.e. Next and speaking with the Store Manager, found out that there was a parking limit of 2 hour and after that there's a penalty of £85.
The driver was not aware of the parking restriction of 2 hours. The driver would have visited this place perhaps only once or twice before this incident happened on 31st March. Earlier one or two trips must be under 2 hours but on 31st March 2018, the driver went there with family (before Easter Sunday) and ended up staying for 3 hours and 46 minutes (as per the records from Highview Parking).
Since, the driver was ignorant of the fact, is there a way an appeal can be made for relaxation and exemption. The driver has a clear and clean record and has never got any parking notice(s) till date, which only provides an evidence that the driver has followed the rules. This time, it's clearly a case of ignorance and therefore reaching out to this forum to get ideas / suggestions.
Thanks
The driver was not aware of the parking restriction of 2 hours. The driver would have visited this place perhaps only once or twice before this incident happened on 31st March. Earlier one or two trips must be under 2 hours but on 31st March 2018, the driver went there with family (before Easter Sunday) and ended up staying for 3 hours and 46 minutes (as per the records from Highview Parking).
Since, the driver was ignorant of the fact, is there a way an appeal can be made for relaxation and exemption. The driver has a clear and clean record and has never got any parking notice(s) till date, which only provides an evidence that the driver has followed the rules. This time, it's clearly a case of ignorance and therefore reaching out to this forum to get ideas / suggestions.
Thanks
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