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Council Tax I shouldn't owe!
Bit annoyed at this and not sure what my options are. In 2011 I rented a flat for 6 months. At the end of the lease I called the local council to make good my bill until the end of the lease and notify them I would be no longer living at the flat. I was given the balance to pay over the phone which I paid there and then and was told my account was cleared and nothing else was required. I then did the same with the utilities companies.
This week, 2 years later, I get forwarded a letter from the council saying I owe them not only money from the council tax but over £200 in fees for them to trace me!
Firstly, as far as I am aware I owe nothing! Secondly due to the fact I owe nothing it's not my issue that they have incurred fees tracking me down!
They have a record of the payment I made, £385.99. Now it's not likely I would have called and made an arbitrary payment of that amount is it. That was the amount I was told to pay to clear the account until the point I left. I'm sure somewhere I must have a statement from them showing £0 outstanding but it would be hard to find after 2 years and quite possibly binned by now as I've moved twice. So where do I stand, can they chase me for money that as far as I'm concerned I don't owe because someone there made a mistake? If they made a mistake at the time and gave me the wrong balance to clear, again that's not my fault is it?
Any thoughts?
This week, 2 years later, I get forwarded a letter from the council saying I owe them not only money from the council tax but over £200 in fees for them to trace me!
Firstly, as far as I am aware I owe nothing! Secondly due to the fact I owe nothing it's not my issue that they have incurred fees tracking me down!
They have a record of the payment I made, £385.99. Now it's not likely I would have called and made an arbitrary payment of that amount is it. That was the amount I was told to pay to clear the account until the point I left. I'm sure somewhere I must have a statement from them showing £0 outstanding but it would be hard to find after 2 years and quite possibly binned by now as I've moved twice. So where do I stand, can they chase me for money that as far as I'm concerned I don't owe because someone there made a mistake? If they made a mistake at the time and gave me the wrong balance to clear, again that's not my fault is it?
Any thoughts?
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