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Hi All,
Not sure where we need to go with this - if anywhere, so advice please .....
From October 2011 - June 2012 my Partner was unemployed and claiming Housing and CT benefits (I had moved out so he could claim as a single person as it would have been impossible to live on purely my wages alone) The HB & CT were all paid upto June 2012 when he started a new job, he informed the Council that he had commenced work and he would no longer be claiming the CT benefit so could they please send him a revised copy of his CT bill showing the new payments, adding me back on as I had moved back in and he also set up a new Direct Debit. At the end of July we received a new copy of the CT bill showing the new amount to be paid and that the first payment was due to be taken 01/08/12, BUT it still showed him as receiving the single person discount, so he called them and asked them to resend another revised bill without the single persons discount as I was now living back there. The DD was not taken on 01/08/12 (wasn't taken on 01/09 or 01/10 either), but we assumed this was because the amount would be different when the new bill was sorted. The original (incorrect) bill had taken over 6 weeks to arrive so was not unduly worried that we hadn't received the latest revised version by the end of August, beginning of September, we received a letter stating that they were going to court on 15th October to obtain an LO against my Partner for unpaid CT - which was granted. We have had a letter from Chandlers saying they want the full amount within 10 days and to call to arrange payment (we haven't called them) or they will be "calling round" .... to date we still have not seen a copy of the revised CT bill. Is there anywhere to go with this, or do we just have to pay up? We dont dispute the fact we owe the money, and would have happily paid had we actually known how much we were supposed to be paying, its more the principal of the fact that we tried to be honest and let the Council know about me moving back in and end up in this mess!!
Thanks.
Not sure where we need to go with this - if anywhere, so advice please .....
From October 2011 - June 2012 my Partner was unemployed and claiming Housing and CT benefits (I had moved out so he could claim as a single person as it would have been impossible to live on purely my wages alone) The HB & CT were all paid upto June 2012 when he started a new job, he informed the Council that he had commenced work and he would no longer be claiming the CT benefit so could they please send him a revised copy of his CT bill showing the new payments, adding me back on as I had moved back in and he also set up a new Direct Debit. At the end of July we received a new copy of the CT bill showing the new amount to be paid and that the first payment was due to be taken 01/08/12, BUT it still showed him as receiving the single person discount, so he called them and asked them to resend another revised bill without the single persons discount as I was now living back there. The DD was not taken on 01/08/12 (wasn't taken on 01/09 or 01/10 either), but we assumed this was because the amount would be different when the new bill was sorted. The original (incorrect) bill had taken over 6 weeks to arrive so was not unduly worried that we hadn't received the latest revised version by the end of August, beginning of September, we received a letter stating that they were going to court on 15th October to obtain an LO against my Partner for unpaid CT - which was granted. We have had a letter from Chandlers saying they want the full amount within 10 days and to call to arrange payment (we haven't called them) or they will be "calling round" .... to date we still have not seen a copy of the revised CT bill. Is there anywhere to go with this, or do we just have to pay up? We dont dispute the fact we owe the money, and would have happily paid had we actually known how much we were supposed to be paying, its more the principal of the fact that we tried to be honest and let the Council know about me moving back in and end up in this mess!!
Thanks.
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