Hello,
I am a part time locum healthcare worker, recently widowed and expecting our second child.
During summer 2019, within weeks of my partner's suicide, I received notification out of the blue from the London borough I lived in 12 years ago, notifying me they would be making deductions from my wages.
I have kept all correspondence. The debt was for a substantial overpayment, which they admitted was due to their error, while I was receiving disability benefits. In 2009 I moved out of London and got back into work, but they began pursuing me for the debt. I negotiated an agreement to pay off a sum each month, and did this for several months, before receiving a statement that took none of my payments into account.
I received no response regarding where my money had gone, so stopped the direct debit, and in 2011 I changed address again, returning to university.
As I recall, I received a letter from the council in question in 2018 to remind me of the debt, but it was vague and some of my personal details were incorrect. I contacted them to enquire whether the correspondence was genuine, but the person who responded refused to send further information, so I ignored it and no more letters were received until the notification of the deduction.
Now I have just received my first (minimal) statutory maternity payment, but over half of it has been taken for tax, NI, Student Loan, and the deduction for council tax.
Please can someone tell me where I can go for help? I visited CAB a few times since I got the deduction letter, but surprisingly they had no advice on this or much else for my situation. I am desperately trying to avoid us plunging into debt, but am not eligible for financial help and the additional stress is overbearing.
Thank you in advance.
I am a part time locum healthcare worker, recently widowed and expecting our second child.
During summer 2019, within weeks of my partner's suicide, I received notification out of the blue from the London borough I lived in 12 years ago, notifying me they would be making deductions from my wages.
I have kept all correspondence. The debt was for a substantial overpayment, which they admitted was due to their error, while I was receiving disability benefits. In 2009 I moved out of London and got back into work, but they began pursuing me for the debt. I negotiated an agreement to pay off a sum each month, and did this for several months, before receiving a statement that took none of my payments into account.
I received no response regarding where my money had gone, so stopped the direct debit, and in 2011 I changed address again, returning to university.
As I recall, I received a letter from the council in question in 2018 to remind me of the debt, but it was vague and some of my personal details were incorrect. I contacted them to enquire whether the correspondence was genuine, but the person who responded refused to send further information, so I ignored it and no more letters were received until the notification of the deduction.
Now I have just received my first (minimal) statutory maternity payment, but over half of it has been taken for tax, NI, Student Loan, and the deduction for council tax.
Please can someone tell me where I can go for help? I visited CAB a few times since I got the deduction letter, but surprisingly they had no advice on this or much else for my situation. I am desperately trying to avoid us plunging into debt, but am not eligible for financial help and the additional stress is overbearing.
Thank you in advance.
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