England
Appreciate this is not necessarily a big issue.
I have a fridge from the landlord that was a replacement for a previous fridge but not the correct capacity. It's also not functioning correctly.
I received the fridge start of Jan. I made several enquiries about getting the correct sized fridge but it went ignored so I raised a complaint in march.
By end of April, I received a stage 1 response saying they acknowledge and will sort a the fridge with the original capacity and gave a small compensation. I was told I'd be contacted within 5 working days.
As I was not contacted, I raised the complaint to stage 2 in May. They took quite longer than the 20 working days to respond - I got a response last week.
They again acknowledged the lack of communications and issues with replacing the fridge. This time they gave substantial compensation and said my housing officer would contact within 5 days. Again this has not happened.
I got my own fridge a while ago as my wife has stage 4 lung cancer and we need capacity (and a properly working fridge). The old fridge is still taking up space. I have asked them to collect it which they said they will in the email chain that followed from the stage 2 findings but nothing.
Would I be allowed to just dispose of it? It's taking up space in my limited space and they have had plenty of time to resolve this.
White goods are included in my AST.
Appreciate this is not necessarily a big issue.
I have a fridge from the landlord that was a replacement for a previous fridge but not the correct capacity. It's also not functioning correctly.
I received the fridge start of Jan. I made several enquiries about getting the correct sized fridge but it went ignored so I raised a complaint in march.
By end of April, I received a stage 1 response saying they acknowledge and will sort a the fridge with the original capacity and gave a small compensation. I was told I'd be contacted within 5 working days.
As I was not contacted, I raised the complaint to stage 2 in May. They took quite longer than the 20 working days to respond - I got a response last week.
They again acknowledged the lack of communications and issues with replacing the fridge. This time they gave substantial compensation and said my housing officer would contact within 5 days. Again this has not happened.
I got my own fridge a while ago as my wife has stage 4 lung cancer and we need capacity (and a properly working fridge). The old fridge is still taking up space. I have asked them to collect it which they said they will in the email chain that followed from the stage 2 findings but nothing.
Would I be allowed to just dispose of it? It's taking up space in my limited space and they have had plenty of time to resolve this.
White goods are included in my AST.



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