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I agreed a fee of £3,500 for a builder (via 'My Builder)to repair a dormer window roof and frontage, installing UPVC. At the time I beliived this included stopping all water/damp from getting into the bedroom, around the dormer, so fixing any/all further damp problems, He stated by email 'the quote was just for the dormer' but I will do the extra work at no extra cost - he did not)
Four days after starting the work he told me the work is finished and asked for the money to be sent to him by cheque. On inspection, getting onto the scaffolding, I found t there was no gutering on the dormer and he had only laid the initial foundation of cement, the final skim was needed. There was a broken crushed tile underneath the flashing; on one side the dormer, the tiles were not locked together, so rain would be running down on the felt/membrane beneath & so quickly disintergrade it. Also a huge chip taken out of the main guttering, I assume he stood on it. He had left vaious tools and piles of debri in the garden - he had reclessly thrown down lumps of contrete & wood without warning. I was away for the weekend & discovered he had left buckets and tools on my living room floor, w/o my permision (he had demanded a house key)
I told him what was wrong by email. He promised to fix the issues and I gave him £3, 100 up front since he complained he was a small business who couldnt afford...etc.
When he returned last Friday tofix the snagging issues, instead of locking together the tiles, he put mastic between the edges!
On the broken tile, which I asked for him to replace, he botched up that tile with mastic also. On on leaving the site, he told me he had stuck down the flashing over the broken tile with mastic 'to stop me going up there and looking under it.....'. His disrespect was on another level.
He got stroppy teeling me he was a trusted honest tradesman etc. Told me he wanted the rest of the £ in his bank on that evening.
I have not done so. He has caused me, an OAP, a lot of stress and loss of sleep.
I intend sending him a letter of complaint this week. I dont want him back. He has shown me clearly he is liar and con artist.
Does anyone know if he is enttilted to the full amount - BEFORE I begin civl proceeding?. (its my belief he has broken building regs, or at the v least standards of good practice. To my mind the present job - yes it looks great from a distance - is not worth much more than £1500-2000 when looked at close up. The guarantee he offeres to my mind is worthless.
Thanks
He has left his scaffolding in place and threatend to keep it there 'for 6 months' if necassary, (when I asked 'how long it will remain?) thus impeding the potential sale of the house.
Four days after starting the work he told me the work is finished and asked for the money to be sent to him by cheque. On inspection, getting onto the scaffolding, I found t there was no gutering on the dormer and he had only laid the initial foundation of cement, the final skim was needed. There was a broken crushed tile underneath the flashing; on one side the dormer, the tiles were not locked together, so rain would be running down on the felt/membrane beneath & so quickly disintergrade it. Also a huge chip taken out of the main guttering, I assume he stood on it. He had left vaious tools and piles of debri in the garden - he had reclessly thrown down lumps of contrete & wood without warning. I was away for the weekend & discovered he had left buckets and tools on my living room floor, w/o my permision (he had demanded a house key)
I told him what was wrong by email. He promised to fix the issues and I gave him £3, 100 up front since he complained he was a small business who couldnt afford...etc.
When he returned last Friday tofix the snagging issues, instead of locking together the tiles, he put mastic between the edges!
On the broken tile, which I asked for him to replace, he botched up that tile with mastic also. On on leaving the site, he told me he had stuck down the flashing over the broken tile with mastic 'to stop me going up there and looking under it.....'. His disrespect was on another level.
He got stroppy teeling me he was a trusted honest tradesman etc. Told me he wanted the rest of the £ in his bank on that evening.
I have not done so. He has caused me, an OAP, a lot of stress and loss of sleep.
I intend sending him a letter of complaint this week. I dont want him back. He has shown me clearly he is liar and con artist.
Does anyone know if he is enttilted to the full amount - BEFORE I begin civl proceeding?. (its my belief he has broken building regs, or at the v least standards of good practice. To my mind the present job - yes it looks great from a distance - is not worth much more than £1500-2000 when looked at close up. The guarantee he offeres to my mind is worthless.
Thanks
He has left his scaffolding in place and threatend to keep it there 'for 6 months' if necassary, (when I asked 'how long it will remain?) thus impeding the potential sale of the house.
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