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Poor Handling of Court Claim by Court Staffs :(
Hi,
I currently have an ongoing Claim at my local court.
A hearing for the applications for Strike out and Summary judgment from the defendants was slated for a day in August but I got a call a day before the hearing that the judge had vacated the date. A new order was read to me over the phone which required all parties to liaise and provide their availability between September and December 2016.
As the Claimant, I reached out to the Defendants regarding availability and suggested number of days needed for the hearing but they ignored me. I went ahead by responding adequately to the Judge’s orders and also provided evidence that the Defendants failed to liaise with me as suggested. Fast forward to couple of weeks ago, I got a Trial notice in the post with a date slated for December 2016 and another separate letter requesting trial fee of £1090 by 4pm on 7th of October. I made my way to court and filed my Fee remission form with other documents like bank statements etc and I was granted full fee remission the following day which was a Tuesday. I decided to ring the court on Friday just to ask about relevant information regarding the Trial when I suddenly received a shocking news that I need to disregard the Trial Notice as it was an admin error
Deeply infuriated by all the time and effort that went into compiling documents and dashing to the court etc, I requested to speak to a Manager who waffled through 24mins of chat by just making excuses etc. Yesterday I received a letter in the post titled General Form of Judgment or Order N24 which states that the Trial on XX December 2016 has been vacated as it was drawn in error. When I rang today, I was then notified that another order was sent out several days ago (which I am yet to receive) asking me to provide availability in January and February of 2017 for the hearing of the applications for Strike out and Summary judgment.
I expressed my frustration and dissatisfaction about my case getting pushed that far because of someone’s blunder. I requested their complaints procedure and the lady’s handling of my concern was utterly shocking. When I details of courts complaint procedure, she was like err....you can email (mentioned a random team member) and errm yea, if you are not happy sir errmm I am sorry but we don’t have a date for your in the rest of this year...so err you will have to provide availability in Jan and Feb 2017. I asked why my case has to be pushed that far due to their blunder when it is evident that I have conformed to all practice direction as well as given deadlines.
Please has anyone got helpful advice on how to go about this as I smell rat regarding the handling of my case (I’m a litigant in person) which is a very strong one with truck load of evidences against prominent organisations. Will my complaint be fruitful or pointless...Please help!
I currently have an ongoing Claim at my local court.
A hearing for the applications for Strike out and Summary judgment from the defendants was slated for a day in August but I got a call a day before the hearing that the judge had vacated the date. A new order was read to me over the phone which required all parties to liaise and provide their availability between September and December 2016.
As the Claimant, I reached out to the Defendants regarding availability and suggested number of days needed for the hearing but they ignored me. I went ahead by responding adequately to the Judge’s orders and also provided evidence that the Defendants failed to liaise with me as suggested. Fast forward to couple of weeks ago, I got a Trial notice in the post with a date slated for December 2016 and another separate letter requesting trial fee of £1090 by 4pm on 7th of October. I made my way to court and filed my Fee remission form with other documents like bank statements etc and I was granted full fee remission the following day which was a Tuesday. I decided to ring the court on Friday just to ask about relevant information regarding the Trial when I suddenly received a shocking news that I need to disregard the Trial Notice as it was an admin error
Deeply infuriated
by all the time and effort that went into compiling documents and dashing to the court etc, I requested to speak to a Manager who waffled through 24mins of chat by just making excuses etc. Yesterday I received a letter in the post titled General Form of Judgment or Order N24 which states that the Trial on XX December 2016 has been vacated as it was drawn in error. When I rang today, I was then notified that another order was sent out several days ago (which I am yet to receive) asking me to provide availability in January and February of 2017 for the hearing of the applications for Strike out and Summary judgment. I expressed my frustration and dissatisfaction about my case getting pushed that far because of someone’s blunder. I requested their complaints procedure and the lady’s handling of my concern was utterly shocking. When I details of courts complaint procedure, she was like err....you can email (mentioned a random team member) and errm yea, if you are not happy sir errmm I am sorry but we don’t have a date for your in the rest of this year...so err you will have to provide availability in Jan and Feb 2017. I asked why my case has to be pushed that far due to their blunder when it is evident that I have conformed to all practice direction as well as given deadlines.
Please has anyone got helpful advice on how to go about this as I smell rat regarding the handling of my case (I’m a litigant in person) which is a very strong one with truck load of evidences against prominent organisations. Will my complaint be fruitful or pointless...Please help!
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