Quick question on SAR

[carts69]

Hello, I wish to send the Halifax a request for a SAR, I have not banked with them for a few years now after defaulting & have since moved address, I no longer have my account number, is the search done with my name & do I need to state my previous address anywhere in the SAR request, hope this makes sense? Thanks

[FlamingParrot]

Re: Quick question on SAR

Hello, I wish to send the Halifax a request for a SAR, I have not banked with them for a few years now after defaulting & have since moved address, I no longer have my account number, is the search done with my name & do I need to state my previous address anywhere in the SAR request, hope this makes sense? Thanks

A SAR is person specific rather than account specific, so they should be able to locate your account(s) from your name. It may help if you provide them with your old address if they haven't got the new one on record, especially if you have a rather common name, to avoid confusion.

SAR letter below, which should be sent recorded delivery with £10 fee.

Dear Sirs

Ref: xxxxxxxx

Subject Access Request - S.7 Data Protection Act 1998

Under the Data Protection Act 1984 and 1998, and including the right of subject access under these acts, I hereby request that you supply me with any and all historical data in your possession which, in any way appertains to me, including (but not exhaustively) a copy of the original signed executed agreement; statements of account; duplicate statements and/or printouts of all account transactions; all internal and external correspondence sent or received by you including memos, logs, notes, screen prints and transcripts; notes of manual interventions such as telephone attendants' notes, copies of stored telephone conversations, internal and external emails; any other information held on all types of media in any relevant filing system. If you have disclosed any information to a third party (with or without my express permission), will you please include details of this in your reply, along with notes of any legal action passed or pending (to include a true copy of default notices, court orders and the like).

If you store any of the older records on microfiche, please be aware that the Information Commissioner deems this to be a relevant filing system under the Act. As such, any microfiche data must be sent to me in fully legible and comprehensible form.

Where any information that you provide includes any charges, for example returned payments, late payment fees, and so forth, would you please advise your breakdown of actual costs (liquidated damages) incurred for each charge, and the Term or Condition on which you rely upon to claim such a charge. I also require that you forward, within the above mentioned time scale, a true copy of the Terms and Conditions that were in force at the time my account was opened, and any subsequent amendments to those Terms and Conditions.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my business with you. If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

I enclose the statutory maximum fee of £10.00 to access ALL data held by you about myself. You have 40 days in which to comply with this request.

Yours faithfully,

[carts69]

Re: Quick question on SAR

Excellent, thank you