Hi, I'm wondering if im eligible for legal aid in this case. Recently on a betting website with a well known bookmaker I won a substantial amount of money from the free fiver on roulette. Before doing so, I had just opened my account and was naturally asked to provide ID over live chat which I done so, therefore declaring my account verified. Two days later and with no problems, I was able to play the roulette and thus won. Immediately after though my account was closed and I was once again asked to provide identification which I felt was strange because a) i had already provided it and b) they could have asked me any time in the last two days, but done so after I had won. After three days, they finally got back to me in an email. They declared the winnings void due to myself holding an account before with the same email. However because I did not verify this account, the account was closed and therefore the email was available again, and I also did not use any offers on this account either. I am wondering if I have any way to get my money back legally or will it be a waste of time as it is clear they are not going to budge without doing so.
Thanks for taking the time to read this.
Thanks for taking the time to read this.
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