In September we received a CPR Part 7 claim. It was dated 3rd September but was not posted by the court until 14th September.
Unfortunately the claim was addressed to two parties (different addresses) but both claims were delivered to the same address. They were then forwarded to our current address. We finally received them on 21st and 22nd September.
We immediately filed an acknowledgement of service. We also wrote to the court to complain about the fact that the claim apparently sat in the court for 11 days before being posted and therefore our acknowledgement of service was already late (according to the date on the claim).
The Court accepted this and gave us until 4pm on 21st October to file our defence & counter claim. We posted this on 16th October.
Last Saturday, 24th October, we received a "Judgment in Default", dated 21st October.
We telephoned the Court and asked them how quickly we could get a judgement in default against someone who hadn't filed their defence. The answer was "you have to fill in the bottom of the form on the Notice of Issue and get it to the Court." and "The system won't allow a judgement in default to be entered until the day following the expiry of the deadline to file the defence".
We telephoned the Court again and the Court Manager confirmed that there is a big backlog of post. We asked how it was possible to enter a judgment in default on the very day we had to file our defence, particularly bearing in mind the large backlog of post. The reply was that they would go through the post to make sure that we had not filed a defence and as we hadn't filed a defence they had entered the judgment.
Unfortunately for the Court we had sent the defence by "signed for" mail and they had signed for it on 19th October.
So the Court Manager went to see the DJ and the DJ set aside the default judgment on one of the parties.
A couple of days pass and we start receiving offers of "help" (IVA etc) from companies to the 2nd party so we ring the Court again and discover that they have only set aside the judgment on one and not both parties...
We go through the saga with the Court again. The Court has admitted liability on two occasions now and apologised, and say they will get the judgment against the 2nd party set aside.
We have now received notification that one judgment has been set aside but have not received the second notification. Meanwhile both parties have been indundated with offers of help.
Presumably both credit records show this judgment in default that should never have been entered and the Court says that we have to sort it out! I don't think that is right as the Court is responsible for making the error and has admitted liability.
Does anyone know what we should do in this instance?
Unfortunately the claim was addressed to two parties (different addresses) but both claims were delivered to the same address. They were then forwarded to our current address. We finally received them on 21st and 22nd September.
We immediately filed an acknowledgement of service. We also wrote to the court to complain about the fact that the claim apparently sat in the court for 11 days before being posted and therefore our acknowledgement of service was already late (according to the date on the claim).
The Court accepted this and gave us until 4pm on 21st October to file our defence & counter claim. We posted this on 16th October.
Last Saturday, 24th October, we received a "Judgment in Default", dated 21st October.
We telephoned the Court and asked them how quickly we could get a judgement in default against someone who hadn't filed their defence. The answer was "you have to fill in the bottom of the form on the Notice of Issue and get it to the Court." and "The system won't allow a judgement in default to be entered until the day following the expiry of the deadline to file the defence".
We telephoned the Court again and the Court Manager confirmed that there is a big backlog of post. We asked how it was possible to enter a judgment in default on the very day we had to file our defence, particularly bearing in mind the large backlog of post. The reply was that they would go through the post to make sure that we had not filed a defence and as we hadn't filed a defence they had entered the judgment.
Unfortunately for the Court we had sent the defence by "signed for" mail and they had signed for it on 19th October.
So the Court Manager went to see the DJ and the DJ set aside the default judgment on one of the parties.
A couple of days pass and we start receiving offers of "help" (IVA etc) from companies to the 2nd party so we ring the Court again and discover that they have only set aside the judgment on one and not both parties...
We go through the saga with the Court again. The Court has admitted liability on two occasions now and apologised, and say they will get the judgment against the 2nd party set aside.
We have now received notification that one judgment has been set aside but have not received the second notification. Meanwhile both parties have been indundated with offers of help.
Presumably both credit records show this judgment in default that should never have been entered and the Court says that we have to sort it out! I don't think that is right as the Court is responsible for making the error and has admitted liability.
Does anyone know what we should do in this instance?



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