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Hi i wasn't sure which section to put this in, For context a colleague has made attempts to contact a client in order to discuss the work we do for this, this includes money they owe us etc. My colleague has not been able to get in contact with the client, so rang the client's sister company using a number they located online and spoke in detail about the clients file. I just wanted to know what the legal implications are. I do believe its a breach of confidentiality and GDPR guidelines but i just wanted to make sure.
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Date Protection/GDPR rules apply to personal information about individuals not to information about companies. So if it is a company that was being discussed I doubt GDPR is relevant.Last edited by PallasAthena; 15th June 2023, 14:02:PM.All opinions expressed are based on my personal experience. I am not a lawyer and do not hold any legal qualifications. -
On what you say, data held by your company does not appear to have been used or misused.
Do you think that your colleague should not have discussed the client's case with the client? On the face of it, that seems odd.Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.
Litigants in Person should download and read the Judiciary's handbook for litigants in person: https://www.judiciary.uk/wp-content/..._in_Person.pdfComment
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