student accommodation wants to charge fee for cleaning & repair Post exit

[Rudi von Sternberg]

My daughter left her student accommodation ,which my wife and her spent a day cleaning. after this
The landlord representative YPP deposit team sent 2 invoices to me for £42 for Cleaning and Redecoration
As evidence they attached the move in file which my daughter had signed stating thing was "good condition" (No photos ) and also the exit inventory with lots of photos stating "poor" ,
We took some photo's after cleaning , and believe it was in a better state of cleanliness than on take over

Can you advise where I stand on this? is it reasonable to ask where are the take over photos and why none where available for comparison? Can I tell them I don't have to pay? is this just some company trying to extort cash out of me?

They have now asked what I am prepared to offer the landlord , my thoughts are to answer "nothing" as we cleaned it on exit and I cant compare condition before and after from the photos? I have uploaded the entrance /exit form they provided as an example to show lack of photo's.

[echat11]

I would write back explaining exactly that, there are no before pictures, but you've taken exit pictures.
So you won't be paying the invoices unless they can provide pictures to back up the invoices.

islandgirl Can you please take a look and advise, many thanks.

[islandgirl]

Hello RVS - I also have offspring at uni in Sheffield...other one I think! I agree with Echat's advice. What is "painting"?? Good and poor are subjective terms. I would do as suggested and write saying that you have exit photos and believe that the property was left in a better condition than it was on entry. If they can produce time stamped entry photos you will be happy to look at them but you do not believe that anything is payable and request that they credit both invoices immediately. I would not make an offer at this stage.

[Rudi von Sternberg]

Thank you for your advice Islandgirl and Echat my daughter was in Apollo buildings Sheffield! small world. i have wrote back and emphasisied how can i compare the entrance/exit inventory when there are no entry photo's, plus i attached 6 of our exit photo's.

[islandgirl]

Good luck let us know what happens and come back if you need any further opinions! My son was in the big student accomodation area round Endcliffe/ Ranmoor. As you say, small world!

[Rudi von Sternberg]

Thank you for your advice Islandgirl and Echat my daughter was in Apollo buildings Sheffield! small world. i have wrote back and emphasisied how can i compare the entrance/exit inventory when there are no entry photo's, plus i attached 6 of our exit photo's.

told them to send me the photos of teh flat when Izzy moved in so that i could compare and contrast , i refused to make any offer of payment I have heard nothing back ,so all good sorry for the very 2 year late reply excellent advise from the forum many thanks

[islandgirl]

Excellent well done and thank you for coming back eventually! Funnily enough another offspring of mine is about to be assisted to fight a cleaning deduction from a private (student) landlord but this time in Newcastle!