Employment review and dismissal advice

[KC74]

Hi,

I'm posting on behalf of my partner who was dismissed from her role as a Customer Service Advisor yesterday after just short of 2 years at her company.
She was sent a letter last Thursday asking her to attend her employment review along with a package of documents (monthly target scores, meeting notes etc) where her manager intended to show her failings.
The meeting involved her manager and a HR rep from the company, during the meeting her manager presented evidence that was not sent to her in advance (this would have enabled my partner time to look into the evidence and present her version), when my partner questioned her manager and the HR rep she was told they were under no obligation to send her any of this information.

The whole review was very underhanded and during the two hours it lasted my partners opinion wasn't heard and when she asked for supporting evidence (e.g., being accused of not leaving notes for customer orders) she was ignored and wasn't given any answers.

There is quite a bit more to this but my initial question would be, did her manager have to provide her with all evidence she was gathering or are they able to do what they did and spring new documents on her and then say they were not obliged to send her a copy in advance (which seem very underhanded).

Many thanks

[ULA]

Firstly if your partner does not have two years service then they can dismiss her without having gone through any disciplinary process.

However they did decide to follow a disciplinary process so my view would be that unless these documents became available very late before the meeting was scheduled then they should have been provided to your partner.

[KC74]

Hi,

Many thanks for your reply, the whole situation just felt very underhanded especially for a company of the size that it was, this 8snt the first time they have behaved like that as it's happened to other employees as well, there seems to be no cure for toxic managers.

As far as I'm aware these documents would have been available to the manager for a while as she initiated an investigation about 3 months ago.

Another question I wanted to ask was when my partner was told she was being dismissed she was not given a right to reply or give any opinion whatsoever, is this generally the case.

[ULA]

Under the ACAS guidelines (and I presume the company's disciplinary policy), if you have a disciplinary hearing for which the outcome is some form of disciplinary action, including dismissal there is the right of appeal.

Again my view is if you are going down a disciplinary process for someone with less than 2 years service then do it properly.

[KC74]

Many thanks for your reply, completely agree but a lot of companies still seem to behave in this manner and employees feel there is very little they can do about it.

Once again, thank you for your reply.