Restons - Cabot - refuse CPR 31.14 request

[pebbles1]

Hi there hope you can give me some advice on what action to take. I have received a letter of response from Restons Solicitors in respect of my request pursuant to CPR 31.14 stating that as the claim was issued via the county court business centre they are only required to insert brief details of the claim and they do not have to attach any enclosures. They go on to say that as claim started online they do not have to attach particulars of the contract unless the particulars are served separately in accordance with paragraph 5.2 of this practice direction. They say that I would have been provided with a copy of the contractual terms and conditions at the time the account was opened and see no reason why I should now require an additional copy. Furthermore, other documents I requested are not mentioned in particulars of claim so CPR31.14 does not apply. They say that the particulars of the claim is sufficient information for me to file my defence. I would really appreciate any advice on how to reply to this - I have to file my defence by 10th October. Many thanks