Retail loss prevention

[CleverClogs]

Re: Retail loss prevention

I'm unsure what you mean by, "Even in present company ......"

Would you care to elaborate please?

Amethyst would rather I didn't.

[labman]

Re: Retail loss prevention

Amethyst would rather I didn't.

Perhaps it was inappropriate to make such a comment in the first place then. Trying to have subtle digs at other members is really not appropriate for posts on this site.

[CleverClogs]

Re: Retail loss prevention

It was a simple statement of how I feel about RLP.

[Froot]

Re: Retail loss prevention

What happens if i dont pay it?

[labman]

Re: Retail loss prevention

What happens if i dont pay it?

You'll get a series of increasingly nasty letters and then they'll stop. Very occasionally they will take someone to court. However, as long as the case is defended, the chances of them winning such a case is very slim indeed, as they find it almost impossible to prove any genuine pre-estimate of loss.

Most victories about which they boast are default judgments which have gone undefended.

[bluebottle]

Re: Retail loss prevention

I have worked in the security industry, specialising at one point in the retail sector. My experience was that most of the losses were due not to theft, but to incompetent managers. A bad buying decision, for instance, which meant that expensive perishable items went rotten, would see the loss put down in whole or in part as theft.

With shoplifting. the figures are -

90% attributable to organised gangs
9% attributable to pilferage (theft from employer)
1% attributable to opportunistic theft

Of the opportunistic theft, most of that is down to drug addicts and chronic alcoholics, but mostly drug addicts.

[Froot]

Re: Retail loss prevention

Lets say i offered £5 a week would they have to take it?

[bluebottle]

Re: Retail loss prevention

I've just been reading about this, predominantly what I found was from the States. They stated a staggering 44% of merchandise loss is due to employee theft, so nearly half of all theft is from within a stores own staff. That's frightening!

That's in the USA, Labman. In the UK, the figure for employee theft is around 9%. 90% is down to organised gangs who, more often than not, steal to order.

[bluebottle]

Re: Retail loss prevention

Froot,

You should not pay or offer RLP any money at all. They are not entitled to anything. The best reply to make to their letter is, "What part of 'No' don't you understand?"

[labman]

Re: Retail loss prevention

Lets say i offered £5 a week would they have to take it?

Don't pay them one penny. Have a read of this if you are in any doubt:

http://www.legalbeagles.info/ApprovedJudgment.pdf

[CleverClogs]

Re: Retail loss prevention

Lets say i offered £5 a week would they have to take it?

Why offer those shifty shonks anything?
I'd not even give them one of my farts.

[Galahad]

Re: Retail loss prevention

Lets say i offered £5 a week would they have to take it?

You're not getting it.

Pay RLP >>>>>>>NOTHING<<<<<<, not one penny, not a single cent.

They are not legally entitled to the money.

To put what you're going through into perspective, they would charge you that amount irrespective if you caused ZERO damage to the goods taken, and they were put back on the shelf and sold at their full price.

They are trying to claim a payment for employment of CCTV equipment, security staff, uniforms, and whatever else they can dream up.

The court found that RLP's claim was fatuous, in that regardless if you did or did not steal something from a shop, the CCTV would still be there and so would the security staff, they can't claim for a loss in things they are paying for regardless.

Did Boots get all their stuff back? Yes. Is it likely its in good condition to go back on the shelf? Yes. You've been fined by the Police, you've suffered a small indignity coming here to admit what you did, nows the time to draw a line under it all.

If you want to forgo the copious letters they send to you, make a note of the envelope they send to you with its return address on the back, don't be tempted to open any more letters (its not a surprise, you know whats inside!), and simply cross out your name and address and "return to sender", and do it with the one or two they send after as well.

Pay them NOT ONE PENNY, Boots suffered no loss, and I very much doubt any kind of loss was £147.50... which spookily enough happens to be the same amount they charge for everyone.

Pay them nothing..... comprende?

[Froot]

Re: Retail loss prevention

There wasn't even an invoice just paper saying what i did and what date it was and the fixed amount and the other pieces were just how i can pay it. When i got caught the guy said he saw me take things last time but didn't have enough to stop me? Could they claim that back coz that was not recoverable? But the stuff i attempted to take when i got caught was all recovered perfectly.

[Galahad]

Re: Retail loss prevention

There wasn't even an invoice just paper saying what i did and what date it was and the fixed amount and the other pieces were just how i can pay it. When i got caught the guy said he saw me take things last time but didn't have enough to stop me? Could they claim that back coz that was not recoverable? But the stuff i attempted to take when i got caught was all recovered perfectly.

Do what? He saw you take stuff the last time but didn't have enough to stop me???

Rubbish.

If he saw you take stuff, place it on your person and then walk past the tills with no intention to pay and had a clear and unbroken view of you the entire time, he's got you bang to rights, its as simple as that.

Doesn't matter if you take a packet of Polos or a bottle of perfume, if he sees it, and you do all of the above, he can nab you.

Conversely, as he didn't get you the first time, or couldn't prove it, or "didn't have enough to stop me", then theres no claim for that at all.

As the goods were returned in good condition and saleable, Boots suffered no loss. Security and CCTV is there irrespective if customers steal or not.

To put it in perspective, if you didn't steal anything, you'd get pretty narked off if on your receipt it had a charge for "security expenses".

You owe RLP nothing, you owe Boots nothing, you've paid your fine to the Police, they've given you a caution and thats the end of it.

Follow my advice on returning the letters to sender by NOT opening them (simply input an address on a letter into Google to tell you who it is if you're not sure about the letter), and move on with your life.

Currently you're just wasting your own time worrying about it. No-one suffered a loss (except for you, £90!), and certainly RLP didn't lose anything.

Follow advice and chill out.

[CleverClogs]

Re: Retail loss prevention

When i got caught the guy said he saw me take things last time but didn't have enough to stop me?

Why - what was he doing? Was he playing with himself?

He's either a liar or an onanist - or possibly both!

Could they claim that back coz that was not recoverable?

No, as they cannot prove those losses either.

But the stuff i attempted to take when i got caught was all recovered perfectly.

Hence, no loss has been incurred save, perhaps, for the few minutes it took a staff member to return the stock whence it came.

As the rapacious rascals at RLP have not claimed for that, though, their client is entitled to bugger all.