Shoplifting

[PallasAthena]

On the letter they say if not paid in 21 days this could go to a ewcovery agent. As per your advice I am not responding at all, but concern3d they may send bailiffs which I dont wmat ro happen. Please advise

Continue to ignore. It's just a frightener to try and get you to pay money that you mostly don't owe (but see my comment below about the value of the rucksack). They can only deem their demand for money to be "undisputed" if you had said you don't dispute it, not if you have said nothing to them at all!

I too would be surprised if anyone came to your house. They only put it in their letter because they know the threat frightens people. Note that their letter refers to a "recovery agent" (what everyone else calls a 'debt collector') and NOT a Bailiff. The difference is important because bailiffs have legal powers and shouldn't be ignored but debt collectors have none and can be ignored.

Bailiffs are officers of the court who are appointed by a court only after there has been a court hearing and the judge has issued a county court judgement [CCJ] ordering you to pay money. That hasn't happened so no baliff can be sent to your house.

Debt collectors on the other hand have no legal status and zero legal powers and they cannot take your property away. In the unlikely event a debt collector turned up you are fully within your rights to tell them to go away, get off your property, and refuse to talk to them at all.

Keep updating us.

The one aspect of your case that's a bit different to what we usually see is that a significant chunk of their claim is £145 for the damaged rucksack which you agree suffered significant damage when you were pulling the label off and would probably have had to have been thrown away. If it went to court you would be likely to be found liable for the cost of the rucksack. (In most cases we see here the value of the goods lost by the shop is zero.)

[Mancmani]

Please advise how to delete the image

[EXC]

Please advise how to delete the image

I've removed it for you.

[echat11]

The following Guidelines (OFT / FCA) still apply regards debt collectors -

https://www.top-service.co.uk/upload...nce%202003.pdf

[Entylp]

Hi. I got caught for shoplifting about £260 pounds worth of item at primark. Police were involved but I was given a community warning which means I wasn’t arrested but it was on record. Primark said they’ll send me a letter with the fine stated. How much do you think it’ll be and what’s the consequence if I don’t pay. I’m a first time offender, I don’t have such money and I don’t want my family involved please.

[echat11]

Hi. I got caught for shoplifting about £260 pounds worth of item at primark. Police were involved but I was given a community warning which means I wasn’t arrested but it was on record. Primark said they’ll send me a letter with the fine stated. How much do you think it’ll be and what’s the consequence if I don’t pay. I’m a first time offender, I don’t have such money and I don’t want my family involved please.

Posted in error.