Hi
Last week I received a letter from a well known online store saying that I owe them money from an item I returned was the wrong one they received back. ( I have already recieved the refund on the item weeks ago )The letter was from the online loss prevention team. “If you don’t pay it within 7 working days civil proceedings will be issued against you by the civil recovery partner for the debt, this will include costs also interest “.
i phoned them up only to be told they do it all by email and letters ( this was the fraud department not the loss prevention team ) she said something about lots of returns.
i panicked and paid it.
I am now panicking that I am going to get more letters regarding other items retuned.
i did shut this account down with they self weeks ago.
i hope this is making sense. This is making me I’ll. I am being carful that I say.
will police be involved and what do I do now if I get anymore?
Thank you for taking the time to read this.
Last week I received a letter from a well known online store saying that I owe them money from an item I returned was the wrong one they received back. ( I have already recieved the refund on the item weeks ago )The letter was from the online loss prevention team. “If you don’t pay it within 7 working days civil proceedings will be issued against you by the civil recovery partner for the debt, this will include costs also interest “.
i phoned them up only to be told they do it all by email and letters ( this was the fraud department not the loss prevention team ) she said something about lots of returns.
i panicked and paid it.
I am now panicking that I am going to get more letters regarding other items retuned.
i did shut this account down with they self weeks ago.
i hope this is making sense. This is making me I’ll. I am being carful that I say.
will police be involved and what do I do now if I get anymore?
Thank you for taking the time to read this.


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