Emotional distress in small claims for faulty goods

[elsa123]

Re: Emotional distress in small claims for faulty goods

New tank has arrived, complete with heater and sponges are not a health hazard! Cannot wait to get it all set up!

[elsa123]

Re: Emotional distress in small claims for faulty goods

Well you are not going to believe this!

Got the solicitors letter. Read like a normal solicitors letter ie you do not have a case because of x, y, z, BUT as a goodwill gesture we will offer FULL REFUND on receipt of item back which vendor will arrange for collection.

Bearing in mind on here the advice I did not really have a case, I accepted the offer gladly.

Tank of doom was picked up yesterday by a man and van and I got a full refund via PayPal last night.

Result!!!

[des8]

Re: Emotional distress in small claims for faulty goods

Lucky you, and well done.
I suspect the defendant saw a solicitor, who said I can defend the case for you, but to do so will cost you £1500 at least, which you will not recover.
Of course if they had come to us we would have advised them how to defend it at no cost without using a solicitor:beagle2222:
Thanks for letting us know

[wales01man]

Re: Emotional distress in small claims for faulty goods

Well done hope your fish and family have a good life now