Easyjet holiday refund help

[Wombats]

Re: Easyjet holiday refund help

I sense and understand your frustration. There is nothing I would like more than to wave a wand and give you your dream holiday, but I can't. What they are saying (and you have every right to fight it and disagree with them) is they define significant change in their T&C's which you signed to adhere to.

The way they see it is you not adhering to what you signed for. Why sign the T&C's if you did not agree to them, especially when 'significant change' is defined there?

It is, I agree, really frustrating as from your child's POV the two hotels are massively different.

[hodgy_7]

Re: Easyjet holiday refund help

Im not realy that bothered now as ive booked the holiday with another company for the same month. In the correct hotel. easyjet or low cost said there was no availability at all in October. but teletext had it available. Im just pushing their buttons now obviously they wont give me my money back but its worth a go.