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Fraudulent business practise in spain tenerife

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  • Fraudulent business practise in spain tenerife

    Hello Everyone

    Could anybody help with advice about this situation? much appreciated in advance.

    On the 27th march 2013 my mother purchased a Yushica camera from an Asian shopkeeper based in Adeje. Here is the address
    The Swami
    C.C.PLAYA ,LOCAL NO 1
    SAN EUGENIO BAJO
    38600 . ADEJE -TENERIFE.
    My mother was bullied into buying an overpriced camera with accessories,that she did not want. She returned the item's but kept the camera. She was supposed to be refunded for the items returned . She was given receipts in the shop , when she returned to the UK and checked her credit card statement the refunds had not been made. The fact remains that my mother has a camera worth £80-£100 pounds and the total taken from her account was £2417. The bank will not recover the money because she willingly bought the items under pressure and bullying. I have emailed several relevant authority's . We are flying back to Tenerife on the 29th October for 9 days . A friend mentioned that they in a similar situation held a protest outside the shop with placards . Could anyone give further advice on action that could be taken during our 9 day stay. Many thanks SD GILL
    Tags: None

  • #2
    Re: Fraudulent business practise in spain tenerife

    Hello SDGILL 58 and to Legal Beagles!

    My personal opinion is that the bank should recover (refund) the money - to me it looks like fraud - an obvious scam.

    Paying by credit card is supposed to indemnify the customer against such practices.

    Much more knowledgeable Beagles will no doubt be along!

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