hotpoint fridgefreezer

[allan]

Hi one and all, I have joined this forum in the hope that some one can offer me some help in going further in getting spares under the so called 5 years guarantee if fitted by their engineers when they say I can order the drawer fronts at a cost to me and fit them myself,my question is this,how can they offer a 5 year guarantee on all spares,but only if they fit them at a cost to me when if I buy the items I can fit them myself,were do I go from here?

[calamity jane]

Re: hotpoint fridgefreezer

Hi allan. Welcome to Legal Beagles.

I've Just had a quick google and found the following link which sets out the terms of Hotpoint's guarantees.

http://www.hotpointservice.co.uk/hs/...point_T&Cs.pdf

Assuming you registered your appliance when you bought it, they do state that they offer a parts only guarantee of 5 years, and that there will be a charge for the engineers time.

All expenses are only covered if you take out an extended guarantee plan.


CJ