Sold a part that was unsuitable for my vehicle

[tipsyletti]

Back in May this year, my car failed its mot on the emissions. We purchased a new catalytic converter for the make and model of my car from a local company. After having this fitted, the emissions still failed on the mot and eventually the car was put into a garage until such time they could work out why the car was failing. After 10 days and alot of investigation, it was confirmed by a diagnostic test that it was in fact the catalytic converter which was still the probem. A new one was obtained by the garage who fitted it and passed the car through the mot. The catalytic converter was returned to where it had been bought and a refund was given but the manager also suggested we contact the manufacturers as all the work carried out after the first catalytic converter had been changed would have been unnecessary had the part worked. The manufacturers were concerned and agreed that this needed to be sorted but my contract had been with the supplier where I had obtained the part.
After much messing around from the supplier who seemed poor at communication skills, I have now filed an online court case, the company in question have their own legal department at their head offices and have now sent in a defence. In short they are saying I have no proof the part was faulty and the part is no longer available for testing although no reason given why is not available?
I am now looking where to go next? I cannot afford to spend more and more money on this with a chance I will get nothing back.
Once again it seems I am up against a large company with its own legal department and very lit

[WendyB]

Re: Sold a part that was unsuitable for my vehicle

Tipsi, you've already posted a thread on this and been answered on it??? are you having a blonde moment lol.